Senior Manager, Sales, Mid-Market

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
99K-149K Annually
Senior level
Cloud • Legal Tech • Software
The Role
The Senior Manager will lead the Mid-Market Account Executive Team, driving sales performance and coaching team members. Responsibilities include ensuring adherence to KPIs, managing strategic negotiations, maintaining sales data on Salesforce, recruiting, and collaborating with cross-functional teams to meet sales goals.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Manager to join our Mid-Market Account Executive Team in North America. This role is also available to candidates across US, Canada, excluding Quebec (if applicable).


What your team does: 


Our Account Executive, Mid-Market team is rapidly growing and focused on driving Clio value for larger law firms. They generate pipeline, forecast opportunities, evaluate technical product fit, and partner towards solutions to complex business problems leveraging Solution Engineers and our Channel. They are human and high performing; while also working cross-functionally to drive Clio’s development of the #1 cloud based solution for mid-market firms.


What you’ll work on:

  • Day-to-day management, coaching and mentorship of your Account Executive Mid-Market team;

  • Hold team accountable to attainment metrics and KPI’s; 

  • Advise on strategic deals and negotiations; join negotiations as required; 

  • Deliver on monthly, quarterly and annual MRR target for your team;

  • Maintain accurate salesforce data for your team and provide reliable forecast information to upper management;

  • Actively participate in territory planning, opportunity development and in-territory events for your team and the Mid-Market segment; 

  • Run pilot projects and experiments that help your team and the segment level up;

  • Diligent use of sales tools (Salesforce.com, SalesLoft, ScratchPad, ZoomInfo, Sales Nav, Gong, etc.) 

  • Recruit, hire, onboarding and provide continued training to meet headcount needs, increase efficiency and attainment of team;

  • Lead by example on all issues pertaining to sales team management;

  • Expertly manage day so that time can be split between team management and other segment and leadership initiatives;

  • Collaborate with sales leadership and our extended cross-functional teams to represent the Mid-Market segment comprehensively to the business including in strategic planning with solution engineering, marketing, CS, product, enablement, GTM, finance, legal, security, etc.; 

  • Lead and support cross-functional Mid-Market initiatives and segment all-hands; 

  • Partner with SVP of Global Sales and VP Channel in the case of escalations and be a trusted advisor for Mid-Market and All-Sales; 

  • Additional duties, as required.


What you bring:

  • 5+ years of experience leading an inside sales team (or equivalent experience);

  • 2+ years closing large, complex deals with multiple stages in the SaaS industry;

  • High performing in previous roles;

  • Adaptable and growth oriented mindset open to feedback both delivering and receiving;

  • History of coaching high-performing teams who are motivated to do better and think bigger as a result of your leadership.

Serious bonus points if you have:

  • Experience in the legal industry; 

  • Experience selling an operating platform; 

  • Experience in a hyper-growth environment

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $99,200 to $148,800 CAD and the expected commission range is $99,200 to $148,800 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped. Please note there are a separate set of salary bands for other regions based on local currency.

Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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