Senior Manager, Sales Enablement

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We’re looking for a Senior Manager of Sales Enablement who can set the strategy and build the programs that help our go-to-market teams win—then roll up their sleeves to execute: creating content, running trainings, partnering cross-functionally, and continuously improving based on data and field feedback.

You’ll own enablement across the seller journey (onboarding → ramp → ongoing productivity) and work closely with Sales Leadership, RevOps, Product Marketing, Product, and Customer Success to drive consistent execution and measurable performance improvements.

What will you be doing?

• Define the enablement charter, priorities, and quarterly roadmap across onboarding, product enablement, methodology, and tools; build the governance and cadence to keep it on track.

• Design (and deliver) role-based onboarding for AEs/CSMs/SDRs/SEs as applicable; create a repeatable ramp program with clear milestones, certifications, and manager support.

• Lead the rollout and ongoing reinforcement of the sales methodology (e.g., discovery, qualification, deal process, multithreading); run programs like call coaching, deal reviews, and manager enablement.

• Partner with Product Marketing and Product to translate launches into rep-ready messaging, assets, and behaviors; ensure field teams know what to say, who to target, and how to execute.

• Build and maintain a Notion-based source of truth for enablement content (playbooks, talk tracks, battlecards, objection handling, demos/resources), with clear standards and ongoing upkeep.

• Partner with RevOps to drive adoption of tools/processes (CRM hygiene, enablement platforms, AI workflows, etc.); develop training and documentation and ensure usage sticks.

• Define enablement success metrics (ramp time, attainment, win rate, cycle time, conversion rates, content usage, certification rates) and build feedback loops with managers and the field.

• Run pre- and post-program stakeholder cadences with Sales Leadership and functional partners; balance strategic priorities with urgent field needs without becoming an order-taker.

• Hire, coach, and develop enablement talent; set expectations, create career paths, and build a high-impact enablement culture.

What skills & experience do you need?

• 7+ years in Sales Enablement / Revenue Enablement / Sales leadership / GTM operations, with 3+ years leading programs end-to-end (strategy + execution). (Team leadership experience is a plus.)

• Proven track record building scalable enablement programs (onboarding, methodology, product readiness) that drive measurable business outcomes.

• Strong stakeholder management and executive communication—able to influence without authority and drive alignment across Sales, CS, RevOps, Product, and Marketing.

• High standards for content quality and instructional design; can turn complex topics into clear, rep-ready assets and training.

• Data fluency: comfortable defining metrics, analyzing performance signals, and using insights to prioritize and iterate.

• Experience driving change management and adoption for new tools/processes.

• Ability to operate at multiple altitudes: craft strategy, then execute the details (content creation, facilitation, documentation).

• Comfort in fast-moving environments; strong prioritization and bias toward action.

Bonus points / nice-to-haves

• Experience in high-growth SaaS and/or selling to mid-market and enterprise.

• Experience supporting both Sales and Customer Success enablement.

• AI fluency: experience using AI to accelerate content creation, call analysis, coaching, and knowledge management—paired with strong judgment on quality, privacy, and human review.

• Experience building enablement infrastructure in Notion (or similar knowledge systems) and creating governance that scales.

Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

• Competitive salary

• Equity (we are post-series D & backed by some of the best VCs in the US)

• Private health insurance, including plan options at no cost to employees

• Paid parental leave

• Flexible time off policy

• Flexibility to work from home Monday and Friday, unless posted as a fully remote role

• Mental health support with Workplace Options

• Family planning support with Maven

• $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities

• Wellness Days - Fronteers get an additional day off on months with no holidays

• Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice