Jobs at Front

The Senior Full-Stack Engineer will collaborate with product teams to develop features for automated workflows, focusing on usability and leveraging new web technologies.

The Sales Operations Manager at Front will oversee capacity modeling, revenue intelligence, sales incentive design, and cross-functional collaboration to optimize sales performance and growth strategies for a high-impact, high-growth environment.

Lead a team of Customer Success Managers, focusing on retention, expansion, and customer outcomes. Collaborate cross-functionally and develop scalable processes for team success.

Lead strategy and execution for sales enablement across onboarding, ramp, and ongoing productivity. Build role-based onboarding, certifications, sales methodology reinforcement, enablement content and a Notion knowledge base. Partner with RevOps, Product, and Product Marketing to drive tool adoption and measurable improvements, and hire and coach enablement talent.

The Technical Project Manager oversees customer implementation engagements, manages project timelines and teams, drives change management, and trains customers using the Front product for optimized workflows.

Lead the design team at Front, focusing on creating intuitive B2B customer experiences, evolving design systems with AI, and mentorship.

Own and scale paid acquisition across paid social, display, and emerging channels; manage budgets and forecasting; run structured tests across creative, audiences, offers, and landing pages; partner with Content, Product, Sales, and Data to improve lead quality, tracking, attribution, and conversion rates; deliver channel reporting and stakeholder updates.

Lead strategy, roadmap, and execution for Front's Copilot AI assistant in the Inbox. Define product vision, prioritize features using quantitative and qualitative insights, drive end-to-end development, and collaborate closely with engineering, design, data, marketing, and sales. Ensure product quality, trust, and business impact while aligning stakeholders and reporting to executives.

Lead strategy, roadmap, and execution for Front's Copilot AI assistant embedded in the inbox. Define priorities, use quantitative and qualitative research, drive end-to-end product development, and partner with engineering, design, data, marketing, and sales. Deliver trusted, high-quality AI features (summarize, prioritize, draft, classify, route) and align stakeholders including executives.

Lead strategy, roadmap, and delivery for Front's channel integrations (Voice, SMS, WhatsApp, Slack). Define requirements, prioritize roadmap, collaborate with engineering, design, partnerships, data, and sales, and use quantitative and qualitative insights to drive customer-focused, high-impact product launches.

The role involves owning and improving the backend infrastructure for email and messaging deliverability systems, with technical leadership and cross-team collaboration responsibilities.

Manage the Core AI Platform team at Front, overseeing AI infrastructure and guiding strategic investments in AI, while mentoring senior engineers and collaborating across teams.

The Solutions Engineer collaborates with sales to define and implement technical solutions, manage pilot projects, customize demos, and influence product development.

The Account Executive will oversee the complete sales cycle for SMB customers, focusing on prospecting, lead follow-up, product demos, negotiations, and closing deals. This role requires maintaining pipeline accuracy and effective collaboration with cross-functional teams.

The Engineering Manager will lead a senior engineering team, focusing on developing AI and automation capabilities while ensuring efficient scaling and collaboration with cross-functional teams.

The Software Engineer will develop frontend features, ensuring user experience and code quality, while collaborating with Product and Design teams.

The Senior Software Engineer will enhance Front's React Native mobile app, improve performance across platforms, and mentor team members. Responsibilities include building cross-platform code and improving user experience.

As a Senior Customer Success Manager, you will manage the renewal lifecycle for B2B customers, focusing on retention, driving customer value, and mitigating risks while advocating for customer insights within the company.

As a Senior Customer Success Manager, you'll own the customer lifecycle, driving renewals and fostering relationships while using data-driven insights to ensure customer success.

As a Customer Success Manager, you'll manage renewals, drive customer adoption, and mitigate churn risks while advocating for customer needs.