Who We Are:
Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
The Senior Sales Development Manager will be experienced in leading both inbound and outbound high-performing/high octane business development teams, with a remit of exceeding both business expectations and KPI objectives. A key component to this role is developing and growing the outbound acquisition function, which acts as the core business “talent pool” delivering entry level SDR, plus developing AAE’s (Associate Account Executive) in order to progress through the business into AM or AE roles.
The ideal candidate must have a proven track record as both an individual sales contributor and a leader of teams. The “been there and done that” profile is a must for this role to ensure you lead by example.
The remit of the role is managing a team of junior sales contributors. You will be responsible for both inbound and outbound SDR and AAE contributors, with a heavy focus on outbound hunting strategy and outreach methodologies. You will work cross-functionally with the global learning & development team to train, develop and upskill the XDR team. You will also be closely partnered with the core sales & marketing functions to convert marketing-generated leads and deliver qualified opportunities based on marketing campaigns and the conversion of marketing-generated leads to sustain an optimum lead-to-opportunity conversion rate.
The ideal candidate is a capable, driven, and experienced sales professional with strong communications skills, mastery of the sales methodologies, and outreach. A strong understanding of telecommunications, APIs, and software markets, but also the outcomes that drive effective customer experience. Also core to this role is leveraging new technologies (AI) to ensure the team is optimized and supported to drive a bleeding-edge engagement in the market.
What You'll Do:
- Drive the overall supply of qualified sales opportunities to the core sales team through both inbound leads and outbound hunting
- Ensure the entire BD function is the “Tip of the Spear” in terms of product and market knowledge
- Maintain accurate activity planning and cadence through our CRM and outreach tools
- Drive and motivate the team to meet and exceed their daily, weekly, and monthly activity and opportunity creation
- Deliver regular coaching, performance management, and career development of all direct reports – above the line and below the line
- Build strong cross-functional relationships within the global sales, marketing, and revenue
operations, and product - Ensure the team is equipped with the product, system, and selling skills required to be successful.
- Help to design and execute campaign strategies to support hunting and outreach activities
- Regularly interact across functional areas with senior management or executives to ensure objectives are met
- Align with local Sales Leadership to provide accurate reporting around monthly and quarterly goals
- Provide insight and analysis of lead data and create plans based on the analysis
- Deep understanding of sales processes, sales tools such as Salesforce, Outreach, and LinkedIn.
- Ability to pivot when things get real!!
What You Need:
- A Bachelor’s degree with a business concentration is required.
• Must have a minimum of 4+ years sales leadership experience within the desired field/s
• Front-line SDR/BDR/AAE experience
• Must have 3/4 years’ experience of either owning a sales quota, or equivalent in Bus Dev
• Demonstrable experience - leading high-performing/multi-disciplined inside sales teams or TOFU marketing role
• Expertise in selling strategies and methodologies, strategic planning and execution
• Strong problem-solving and collaboration skills.
• Ability to influence thinking or gain acceptance of others in sensitive situations
• Ability to lead and motivate the inside sales team
• Strong quantitative/qualitative analytical skills
• A natural leader of people, authentic and full of energy
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- Work laptop & mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.
- We contribute 8% of your monthly gross salary into your private pension.
- Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
- Life insurance providing financial support to your loved ones in the event of your unexpected passing.
- Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.
- Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).
- Unlimited, free and anonymous consultations with our dedicated therapist.
- Childcare support
- Cycle to work scheme
- 24 days annual leave per year and 1 additional day every 3 years.
- Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.
- Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible.
Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen.
Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.
