Senior Manager - Risk and Control Enablement Group CCO

Organization: At CommBank, we never lose sight of the role we play in delivering a brighter future for our customers and supporting our communities.

Our focus is to help customers and communities move forward to progress. To make the right financial decisions and achieve their dreams, targets and aspirations.

Regardless of where you work within our organization, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can build tomorrow’s bank today.

Job Title:  Senior Manager – Risk and Control Enablement

Location: Bangalore

Business and Team:

The Senior Manager – Risk and Control Enablement play a pivotal role in transforming how Line 1 assurance is delivered within Group CCO, shifting from manual, judgement-based approaches to data-driven, insight-led assurance. This role is central to embedding a more proactive and predictive control environment by leveraging data, analytics and automation.

The role is responsible for reviewing and challenging the design and effectiveness of controls across supported Lines of Business ahead of assurance activities, ensuring risks are appropriately identified, controls are fit-for-purpose, and unnecessary complexity is removed. It provides independent validation, drives uplift in control quality, and delivers actionable insights on risk exposure and control performance.

A key focus is driving the evolution of assurance through automation and standardization. This includes designing and implementing data-enabled assurance techniques, simplifying existing processes, and embedding scalable, repeatable solutions that improve efficiency, consistency and coverage across the control environment.

Impact and Contribution:

You will play a key role within the Group Chief Controls Office (GCCO), supporting CommBank’s focus on building a stronger, more resilient and trusted organisation. GCCO is central to how the Group manages non-financial risk, partnering across all Business Units and Support Units to uplift control effectiveness, strengthen assurance, and enable better risk-informed decision making.

In this role, you will help shape and deliver the transformation of assurance across the Group, moving from manual, retrospective approaches to data-driven assurance. You will lead initiatives that improve how controls are designed, validated and monitored, while driving consistency, simplicity and scalability across the control environment.

Your impact will be seen in lifting control quality, reducing risk exposure, and enabling more efficient assurance outcomes across the organization.

Roles & Responsibilities:

• Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

• Oversee and support the business on the design and implementation of controls to enable better risk and compliance outcomes, providing guidance and advice to senior leaders on their application.

• Conduct exploratory data analysis and generate actionable insights.
  Utilize generative AI tools for enhancing analytical capabilities.

• Uplift process and control environment using various tool, such as Alteryx and Microsoft Power platforms

• Assist team in automate assurance by using SQL tools and scripts
  Create dashboards and visualizations using tools like Tableau and Power BI.
  Collaborate with stakeholders to understand requirements and deliver solutions.

• Ensure the robustness, accuracy, business relevance of analytical solutions.
  Maintain high standards in data quality, governance, and documentation.
  Support the Group CCO strategy initiatives and team development.

• Set clear goals and expectations, providing guidance and support to team members.

• Develop and implement the advanced analytics strategy in alignment with business objectives.

• Oversee the planning, execution, delivery of complex analytical projects, ensuring they meet quality standards and deadlines.

• Partner with the business to deliver pragmatic insights that enable risk based and informed decision making and provide assurance over controls.

• Lead and build a proactive risk and control culture.

• Drive innovation in analytical methodologies and tools, continuously seeking ways to improve processes and deliver greater value.

Essential Skills:

• 12+ years of experience in risk and/or control advisory in banking/financial services/professional services or other relevant sectors, and experience in managing Business

• Controls from Financial Services, Group Treasury and Markets.

• Sound capability in leadership principles, risk management for better outcomes, and AI and data literacy

• Proficiency in using automation tools such as Alteryx and Power Platforms
  Strong understanding on control QA and peer review methodologies and coming up with tangible outcomes for greater benefits.
  An analytical mindset with the ability to solve problems in creative ways.
  Proficiency in understanding and guiding team on industry best practices on data visualization tools such as Tableau, Power BI.

• Behavioural skills should include advanced proficiency in constructive challenge and decision making with critical thinking, while active learning remains at a sound level.

• Maintain data governance standards and practices. Ensure the integrity, quality, and security of data used in analysis.

• Long term thinking for greater business benefits. Bring consistency across business lines by sharing ideas and implementing those.

• Worked previously in a Line 1 Risk role with a good understanding of Operational and Compliance Risk Frameworks
  Strong problem-solving and communication skills.

• Ability to collaborate effectively within the analytics community and stakeholders.

Education Qualifications:

• Tertiary qualifications in Computer Science, Engineering, Chartered Accountancy, or related disciplines.

• CISM, CISA, CRISC, CGEIT, CDPSE, COBIT, ITIL, CISSP or other IT risk related certifications (e.g., ISO200x, PCI/DSS) holder is favourable.
  Experience in operational analytics and cross-functional collaboration.

• Strong soft skills, including stakeholders' management, critical thinking, ability to provide constructive challenge, report writing, etc. is desired.