Our mission is to improve people’s health by making it easy to live a healthy lifestyle.
Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.
In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners.
Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast.
This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it.
As the Senior Manager or Revenue Cycle Management (RCM) at Nourish, you’ll lead the charge in building and scaling a high-performing RCM team at one of the fastest-growing healthcare start-ups. You’ll help design and manage RCM team performance and operational workflows - ensuring that every process not only drives operational excellence, but also delivers a best-in-class patient experience.
You’ll be at the forefront of innovation in healthcare operations, leveraging AI and technology to optimize collections, streamline workflows, and support Nourish’s unique care model. Your work will directly shape how our RCM function supports business growth, new product launches, and the future of the company.
This is a highly cross-functional role that sits at the intersection of operations, technology, and patient experience. You’ll manage and develop a team of RCM Associates, collaborate with teams across Engineering, Credentialing, Customer Experience, Clinical Operations, and external vendors, and lead critical operational projects from ideation to execution. This role reports directly to the Senior Director of Revenue Strategy and will have a significant hand in shaping the success of RCM at Nourish.
This role is full-time and open to fully remote or NYC-based candidates.
Key Responsibilities:- Manage and lead a team of RCM Associates, providing ongoing performance feedback, coaching, and career development.
- Oversee day-to-day RCM operations, ensuring workflows are executed with a high degree of accuracy and efficiency with a focus on putting patients first.
- Lead hiring, onboarding, and training initiatives to scale the RCM Associate team.
- Continuously identify and implement workflow optimizations to improve collections, provide best-in-class patient experience, and increase operational efficiency.
- Act as a cross-functional liaison between RCM, Engineering, Credentialing, Customer Experience, Clinical Operations, and external billing vendors.
- Support new product and contract activations, ensuring smooth operational launches for new business lines.
- Own and drive ad-hoc operational projects to support business growth and process improvement.
- Develop and manage key performance metrics to track team productivity and workflow success.
- You have 7+ years of experience, with at least 3 years managing a team of 5 or more.
- You excel at building relationships and cross-functional collaboration, with experience partnering across technical, operational, and external teams.
- You are a strong communicator and know how to tailor messaging for different audiences.
- You approach problems with a patient-centric approach, focused on delivering best-in-class experience across a patient’s health journey
- You have a bias for action and are a proactive, independent problem-solver who thrives in dynamic environments.
- You’re tech-savvy, with experience using platforms like Front, Aircall, Intercom, and are quick to learn new systems.
- You are highly organized, detail-oriented, and can maintain structure even when processes evolve frequently.
- Experience in telehealth, healthcare operations, or healthtech companies is a strong plus.
The Nourish Bar
Our Values
Why Nourish Exists
How We Work
Comp Philosophy
Benefits
Skills Required
- 7+ years of professional experience
- At least 3 years managing a team of five or more
- Experience with cross-functional collaboration across technical, operational, and external teams
- Strong written and verbal communication skills, including tailoring messages to different audiences
- Patient-centric approach focused on delivering a high-quality healthcare experience
- Proactive, independent problem-solving and bias for action in dynamic environments
- Technology proficiency and experience using platforms such as Front, Aircall, and Intercom
- Strong organizational and detail-management skills
- Experience in telehealth, healthcare operations, or health technology companies
What the Team is Saying
Nourish Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision insurance are listed for full‑time Registered Dietitians under a W‑2 model. This provides standard employer coverage within a telehealth setting.
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Leave & Time Off Breadth — PTO and paid parental leave are included, with materials citing around 20 days of annual leave. Full‑time eligibility for RDs is attainable at a relatively modest weekly session threshold, broadening access to these benefits.
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Wellbeing & Lifestyle Benefits — Perks such as a learning and development allowance, home‑office allowance, wellness stipend, and an in‑office lunch stipend are called out. Flexible, remote work is also emphasized as part of the overall package.
Nourish Insights
What We Do
Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.
Why Work With Us
Health is the most important thing in life, and the American healthcare system is completely broken. Nourish is building a new system from the ground-up. We hire people with grit, ownership, and heart; people that love solving hard problems, move fast, think from first principles, and push each other to grow.
Gallery
Nourish Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team is a mix of both remote & local (in NYC - soon to also be in SF). For NYC-based roles, we encourage people to come in to collaborate, have team lunches, and join fun happy hours but you to choose the setup that works best for you!
