Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi is looking for someone data-driven and self-motivated who believes in our mission of helping people achieve their financial ambitions to join our Relay Business, a key pillar in SoFi’s Member Group Business Unit focused on delivering on our promise to help our 15M+ members achieve financial independence. In this role you will lead the strategy, operations and execution across a x-functional Relay Team, which is a top driver of growth and engagement for SoFi and a key contributor to SoFi’s strategy to be our member’s One-Stop-Shop. The Relay product includes Personal Financial Management tools, credit score monitoring, spend tracking & budgeting, and more.
What you’ll do:
- Support overall vision and strategy for the business area, partnering with leads across functions (e.g. Product, Marketing) and Member BU Leadership
- Set and manage overall XFN team operations for Relay to execute against vision and strategy, and achieve OKRs
- Manage the P&L for the area in partnership with Finance (business impact), in line with area goals and company goals
- Develop and provide regular reporting on business performance/analytics and ensure timely communication to the Executive Team and the Board
- Support legal/compliance approach for the area, partnering with leads in our legal department on how to safely execute against our vision
- Partner with leads in our risk department on how to safely execute against our vision, including but not limited to financial, fraud/gaming, and operational risk
- Keep a pulse on industry trends and competitor actions to ensure SoFi is winning on the market
- Participate in business development and third-party partnership activities as needed with key stakeholders
What you’ll need:
- 12+ years of experience overall across strategic and general management roles
- Demonstrated track record of delivering business results and hitting OKRs
- Strong focus on customer experience and insights
- Excellent written and oral communicator
What it takes to succeed:
- You’re a full stack “operator”: ability to both create and execute the business strategy; with clear objectives, but limited, ambiguous, or varied direction
- Ability to influence and execute cross-functionally: leading and influencing colleagues over whom you have no direct authority, ultimately leading to timely tactical decision making to advance objectives for our business & members
- A data-driven story teller: You know how to use data to lead you to the answer, with a keen ability to distill complex information clearly, in a way that brings people along. Strong written, through presentations and verbal communications.
- You have a bias towards action: You recognize the bigger picture but do not let that stop you from making progress, identifying quick wins and being scrappy
- You can juggle multiple priorities, and wear many hats: You are comfortable switching contexts and know how to self-prioritize to focus your limited time on the most impactful work
Member-first: You think in terms of end-to-end member experiences and are able to connect the dots between when something is good for our members it will be good for our business.
Nice to have:
- MBA or equivalent degree
- Experience in Financial Services or Fintech
- Experience in consulting, investment banking, growth-stage start up or in a similarly demanding role
- Series 7 & 24 Licenses
Skills Required
- 12+ years of experience across strategic and general management roles
- Demonstrated track record of delivering business results and hitting OKRs
- Strong focus on customer experience and insights
- Excellent written and oral communicator
- Ability to influence and execute cross-functionally
- Data-driven storytelling and analytics-informed decision making
- Bias toward action and ability to prioritize multiple initiatives
- MBA or equivalent degree
- Experience in Financial Services or Fintech
- Experience in consulting, investment banking, or growth-stage startup
- Series 7 & 24 licenses
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision plans are paired with mental-health coaching/therapy, EAP access, and wellness programs, with options noted for low or fully covered premiums. Company-paid life and disability insurance further strengthen core protection.
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Parental & Family Support — Up to 12 weeks fully paid parental leave is complemented by fertility/adoption resources, subsidized back-up child/elder care, caregiver leave, and pet insurance. A 2026 program also matches a new federal $1,000 seed for eligible children’s investment accounts.
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Leave & Time Off Breadth — Exempt employees have flexible/unlimited vacation alongside early-release “SoFi Fridays,” while non-exempt employees receive generous vacation and sick time. Paid volunteer time and role-appropriate leave options extend time-away coverage.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
