The Role
Leads QA/QC across central kitchens, bakeries, and cloud kitchens. Establishes quality systems, SOPs, compliance frameworks, audit programs, vendor standards, testing controls, and monitoring processes. Oversees raw materials, production, finished products, storage, handling, and dispatch while reducing waste and complaints. Trains staff, vendors, and managers on food safety and quality protocols and drives quality culture across multiple locations.
Summary Generated by Built In
We are looking for an experienced Quality Manager to lead and drive quality excellence across our Central Kitchens, Bakeries, and Cloud Kitchens. The role will be responsible for establishing, implementing, and monitoring quality systems, SOPs, and compliance frameworks that ensure our customers receive safe, consistent, and high-quality products.
This is a leadership role that requires strong knowledge of QA/QC in the food industry, regulatory compliance, training, and the ability to design and implement centralized quality operations.
Key ResponsibilitiesQuality Leadership & Strategy
Lead the QA/QC function across central kitchens, bakeries, and cloud kitchens in assigned regions.
Develop and implement quality policies, standards, and SOPs to align with regulatory requirements and industry best practices.
Drive organization-wide quality culture by embedding quality-driven practices at all operational levels.
Quality Assurance & Compliance
Ensure compliance with FSSAI, HACCP, ISO, and other regulatory guidelines.
Prepare for and lead internal and external audits; ensure vendor compliance with quality standards.
Establish robust documentation and reporting mechanisms for compliance readiness.
Process & Systems Development
Actively contribute to the design and rollout of centralized operations for cloud kitchens to improve control and quality consistency.
Implement testing, control measures, and monitoring systems to track quality KPIs.
Continuously review and update guidelines and SOPs to incorporate best practices.
Quality Control & Operations Oversight
Monitor raw material quality, in-process checks, finished product quality at central kitchens and bakeries.
Ensure effective QC measures for storage, handling, and dispatch.
Develop systems to minimize wastage, rejections, and customer complaints.
Training & Capability Building
Conduct regular training sessions for kitchen staff, vendors, and managers on hygiene, food safety, and quality protocols.
Build strong awareness around quality ownership at all levels of operations.
Key Requirements- Bachelor’s/Master’s degree in Food Technology, Microbiology, Food Science, or related field.
- 6+ years of experience in QA/QC, preferably in F&B, QSR, or large-scale food production setups.
- Strong understanding of food safety standards, HACCP, ISO, and regulatory frameworks.
- Proven experience in setting up and managing quality systems across multiple units.
- Excellent skills in audit management, vendor compliance, and process improvement.
- Strong leadership, training, and communication skills.
- Ability to work in fast-paced, multi-location environments with high accountability.
Skills Required
- Bachelor's or master's degree in Food Technology, Microbiology, Food Science, or a related field
- 6+ years of experience in QA/QC
- Experience in food and beverage, QSR, or large-scale food production environments
- Strong understanding of food safety standards, HACCP, ISO, and regulatory frameworks
- Experience establishing and managing quality systems across multiple units
- Audit management experience
- Vendor compliance experience
- Process improvement skills
- Strong leadership, training, and communication skills
- Ability to work in fast-paced, multi-location environments with high accountability
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The Company
What We Do
Salad Days is an India-based, delivery-only healthy-food chain that grows and serves fresh, filling, tasty salads at affordable prices. Established in 2014, the company uses a farm-to-delivery model and operates cloud kitchens, including across Delhi NCR and Bengaluru. Its mission is to make nutritious eating convenient and accessible by offering flavorful salad-based meals for customers seeking healthier everyday food.
