Senior Manager, Quality Operations (Onsite)

Posted One Month Ago
Be an Early Applicant
Redmond, WA, USA
In-Office
156K-260K Annually
Senior level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Lead quality operations for Emergency Care division: manage quality systems, investigations, CAPA, metrics, audits, cross-functional partnerships, continuous improvement, budgeting, and team development to ensure regulatory compliance and product safety.
Summary Generated by Built In
Work Flexibility: Onsite

Stryker is hiring a Senior Manager, Quality Operations for our Emergency Care division. This is an onsite role based in Redmond, Washington.

As the Senior Manager, Quality Operations, you will lead the team responsible for quality process execution, issue resolution, performance monitoring, and continuous improvement initiatives. You will partner across functions to ensure quality systems remain effective, compliant, and aligned with business objectives while supporting product quality and patient safety.

This position is responsible for leading quality systems and process excellence activities, managing quality performance across the organization, supporting regulatory compliance, and developing teams that ensure consistent execution of quality processes and continuous improvement initiatives.

What You Will Do

  • Lead day-to-day quality system activities, ensuring quality issues, investigations, and corrective actions are evaluated, documented, and resolved in a timely manner.

  • Establish and monitor quality performance metrics, key performance indicators, and reporting processes to identify trends and drive continuous improvement.

  • Manage product quality, safety, complaint, and corrective action processes, ensuring compliance with applicable regulatory and quality requirements.

  • Develop and implement quality process improvements, standardization initiatives, and operational strategies to improve efficiency and consistency across the organization.

  • Partner with Quality Assurance, Research & Development, Manufacturing, Supply Chain, Commercial, and Finance teams to support business and quality objectives.

  • Represent quality systems and processes during internal, external, regulatory, and third-party audits, ensuring audit readiness and effective follow-up actions.

  • Develop annual budgets, forecasts, resource plans, and departmental objectives to support organizational priorities.

  • Recruit, develop, coach, and manage team members, establishing performance goals and supporting employee development and succession planning.

What You Need

Required

  • Bachelor’s degree in Engineering, Life Sciences, Quality, Manufacturing, or a related discipline.

  • Minimum 10 years of experience in Quality, Quality Systems, Manufacturing Quality, Regulatory Affairs, or a related regulated industry function.

  • Minimum 4 years of people leadership experience, including performance management and employee development responsibilities.

  • Experience working within a regulated environment governed by FDA, ISO, or other international quality and regulatory requirements.

  • Experience managing quality systems, complaint investigations, corrective and preventive action processes, or product quality programs.

Preferred

  • Master’s degree in Engineering, Science, Quality, Business, or a related field.

  • Experience applying Lean, Six Sigma, or other continuous improvement methodologies.

  • Experience with enterprise resource planning systems, including SAP, Oracle, or JD Edwards.

  


  • US15: $155,900 - $259,800 USD Annual

  


Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Skills Required

  • Bachelor's degree in Engineering, Life Sciences, Quality, Manufacturing, or a related discipline.
  • Minimum 10 years of experience in Quality, Quality Systems, Manufacturing Quality, Regulatory Affairs, or a related regulated industry function.
  • Minimum 4 years of people leadership experience, including performance management and employee development responsibilities.
  • Experience working within a regulated environment governed by FDA, ISO, or other international quality and regulatory requirements.
  • Experience managing quality systems, complaint investigations, corrective and preventive action processes, or product quality programs.
  • Master's degree in Engineering, Science, Quality, Business, or a related field.
  • Experience applying Lean, Six Sigma, or other continuous improvement methodologies.
  • Experience with enterprise resource planning systems, including SAP, Oracle, or JD Edwards.

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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