Job Title
Senior Manager - Program & Operations LeadJob Description Summary
The Senior Manager – Program & Operations Lead will be part of the Technology & Data Solutions organization, reporting to the Head of APAC & EMEA Advisory Products.This role is responsible for supporting the leadership of the regional Advisory team, ensuring effective coordination, delivery execution, project governance, and financial management across all initiatives.
The role will work closely with Product Owners, Delivery Leads, Change & Training teams, Data & Reporting teams, and key business stakeholders to ensure alignment and successful execution of regional priorities. The Senior Manager – Program & Operations Lead plays a critical role in ensuring the successful execution of APAC & EMEA Advisory initiatives by bringing structure, visibility, and discipline across the portfolio.
This role is responsible for:
• Managing and maintaining integrated Program and project plans
• Driving PMO governance, reporting, and delivery standards
• Supporting team operations and leadership cadence
• Managing project and team financials, including budgets and forecasting
• Ensuring alignment across strategic initiatives such as Salesforce, GenAI and regional harmonization Programs
This role acts as a key extension of leadership, ensuring that strategy is translated into clear execution plans and measurable outcomes.
Job Description
About The Role:
- Lead program management activities, ensuring initiatives are delivered on time, within scope, and aligned with business priorities.
- Establish robust governance, executive reporting, and financial oversight to provide leadership with clear visibility into program performance.
- Partner with cross-functional teams to manage dependencies, mitigate risks, and enable seamless delivery across multiple initiatives.
- Drive process standardization, automation, and continuous improvement to enhance operational efficiency and support organizational growth.
- Experienced in PMO, program management, or business operations within a fast-paced, global organization.
- Strong understanding of project governance, portfolio management, budgeting, forecasting, and executive reporting.
- Proven ability to coordinate cross-functional teams and manage multiple priorities across regions.
- Excellent analytical, organizational, communication, and stakeholder management skills, with the ability to influence at all levels.
- Proactive, detail-oriented, and passionate about improving processes, driving operational excellence, and delivering measurable business outcomes.
- Comfortable working in Agile or hybrid delivery environments and using project management and reporting tools to support decision-making.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
Skills Required
- Experience in PMO, program management, or business operations within a global organization
- Strong understanding of project governance, portfolio management, budgeting, forecasting, and executive reporting
- Proven ability to coordinate cross-functional teams and manage multiple regional priorities
- Experience managing project and team financials, including budgets and forecasting
- Excellent analytical, organizational, communication, and stakeholder management skills with ability to influence at all levels
- Comfortable working in Agile or hybrid delivery environments
- Familiarity with Salesforce and GenAI program alignment and delivery
- Experience using project management and reporting tools to support decision-making
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
