Key responsibilities and accountabilities:
Oversee production operations, continually evaluating, and building synergy across Production and other factory supporting teams
Accountable for all production pillars from raw materials to finished goods, ensuring all KPIs are being met or exceeded
Optimize ARC’One capacity through process and system improvement, influencing scalable product mix solutions and smart talent acquisition, retention and development plans
Responsible for achieving alignment with Supply Planning on capacity plan on all product lines as well as delivery dates and shared KPIs
Develop effective workforce plans to ensure expected capacity is available or adjusted with alignment from stakeholders
Develop, implement and evolve the necessary Key Performance Indicators (KPIs) to measure all critical activities related to Production performance
Build and fully communicate daily, weekly, and monthly targets by department and ensure the factory management team is focused on pre-aligned production priorities to deliver the result accordingly
Prepare and communicate production status update and other relevant information to Supply Chain team in weekly meetings, partnering to alleviate production delays and unexpected changes
Collaborate with Engineering and other production support teams to ensure the New Product Introduction process is meeting milestones; empower your team to provide and receive feedback to support mutual learning that contribute to DFM
Align with the Quality team on brand and product quality expectations and mentor and coach the right behaviors in production team to uphold quality standards
Lead, mentor, coach and develop a team of high performing Production Leaders by establishing appropriate level of accountability, structure and processes in order to drive the necessary behaviors to deliver results
Coach our frontline leaders to collaborate with our training team to develop processes and strategies to identify knowledge, skill and ability gaps as well as high potential talents within all production teams and develop a prioritized training plan to address our needs
Evolve our raw material planning and management process in our factory with our Planning team to create more visibility supporting the goals to reduce shortages and excess raw material
You support with other special projects as assigned
Are you our next Senior Manager, Production?
You have a Degree in Industrial/Mechanical Engineering or Operations/Manufacturing Management and/or equivalent combination of education and experience
You have 10+ years of manufacturing experience and 5+ years in a leadership role (apparel manufacturing is a bonus)
You can set a clear vision in support of the company vision, put plans together to deliver the vision, and communicate and align your team and cross-functionally on the common vision and objective for optimal execution
You have a complete understanding of the product lifecycle process
You have proven track record for setting up and maintaining an excellent manufacturing environment
You have a proven ability to influence and collaborate with a group of cross-functional stakeholders
You have proven people leadership, mentorship and project management skills
You demonstrate initiative, agility and commitment
You have proven ability to work cross-functionally with excellent interpersonal and communication (written and verbal) skills
You are detailed and accuracy oriented with strong organizational skills
You are proactive in identifying the root cause of issues and developing solutions
You inspire breakthrough thinking and continuous improvement
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- Degree in Industrial/Mechanical Engineering or Operations/Manufacturing Management
- 10+ years of manufacturing experience
- 5+ years in a leadership role
- Understanding of the product lifecycle process
- Proven track record in maintaining an excellent manufacturing environment
- Proven people leadership and project management skills
- Strong interpersonal and communication skills
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
