Jobs at ARC'TERYX

Supports B2B account operations through inbound lead management, order fulfillment, issue resolution, CRM and ERP maintenance, reporting, inventory monitoring, and process documentation. The role collaborates with sales and cross-functional teams to improve commercial operations, customer experience, data accuracy, and workflow efficiency. It also supports embellishment and uniform programs, system enhancements, training resources, and occasional commercial team travel.

Leads web and mobile software development teams, providing technical direction, coaching, architecture guidance, code reviews, and production support. Defines technical strategy and product roadmaps for e-commerce platforms, oversees quality, testing, performance, reliability, and integrations, and partners with product, project, and program leaders on delivery. The role also supports talent development, technology evaluation, incident escalation, and continuous improvement of engineering practices.

Own the EMEA regional demand planning process and consensus forecast across B2B, retail, and eCommerce channels. Lead monthly Demand Reviews within the IBP forum, reconcile financial targets with SKU-level plans, improve forecast accuracy through statistical analysis and root cause investigation, govern planning processes and tools, and develop the demand planning team. The role requires strong commercial judgment, stakeholder influence, advanced forecasting expertise, and experience with omnichannel demand planning.

Owns the EMEA wholesale demand forecast across regional and account levels. Develops rolling 12–18-month forecasts using orderbook data, customer commitments, statistical models, sell-through, and market signals. Leads forecast accuracy, bias management, governance, scenario planning, and monthly IBP alignment. Partners with merchandise, supply, inventory, finance, account services, and commercial teams to connect demand plans with inventory and business decisions.

Leads EMEA planning strategy across B2B, retail, and eCommerce, integrating merchandise, demand, inventory, financial, and supply planning. Owns integrated business planning governance, inventory investment, cross-channel prioritization, performance metrics, risk mitigation, planning technology adoption, and process transformation. Builds and develops a high-performing regional planning organization while influencing executive stakeholders and aligning cross-functional teams to growth, profitability, service, and productivity objectives.

Supports omnichannel digital experiences connecting ecommerce and retail stores. Responsibilities include improving Click & Collect, inventory visibility, fulfillment, store discovery, and digital-to-store journeys; analyzing performance metrics; contributing to ecommerce roadmaps; coordinating store digital content; investigating platform issues; documenting processes; and providing recommendations based on guest, operational, competitor, and analytics insights.

Manage a high-volume wholesale orderbook across prebook, in-season, and replenishment cycles. Validate orders against inventory and supply plans, prioritize fulfillment, optimize shipment timing, and protect fill rates, service levels, inventory health, and margin. Partner with Wholesale Sales, Demand Planning, Supply Planning, and Commercial teams to resolve fulfillment issues, communicate supply constraints, and manage account expectations.

Deliver an exceptional in-store brand experience by providing technical product knowledge, personalized recommendations, customer service, and transaction support. Represent the brand in-store and within the community, contribute to merchandising and store initiatives, answer communications, process purchases, returns, warranties, and trade-ins, and receive inventory. Requires flexible weekend and weekday shift availability, including holiday-season availability and the ability to handle boxes weighing 5–30 pounds.

Leads daily retail store operations and floor execution while supporting the Store Manager and Assistant Manager. Coaches Product Guides, delivers exceptional guest experiences, shares technical product knowledge, supports inventory and visual merchandising, manages sales and labor priorities, builds community partnerships, handles opening and closing procedures, and processes transactions through the POS system. Requires flexibility across peak periods, strong communication, leadership, adaptability, and enthusiasm for outdoor activities.

Administer the organization’s LMS, managing users, permissions, assignments, content, enrollments, certifications, troubleshooting, reporting, and compliance tracking. Coordinate virtual and instructor-led training logistics, registrations, communications, calendars, documentation, feedback, metrics, action items, timelines, and deliverables. Provide project, reporting, communication, and administrative support for talent development programs while assisting employees, managers, and stakeholders.

Own and optimize Arc'teryx's global corporate travel program, serving as the Egencia administrator and subject matter expert. Lead strategic travel initiatives, improve platform adoption and employee experience, manage vendors, oversee spend and compliance, develop governance and scalable processes, create communications and training, build reporting insights, and identify cost, sustainability, and supplier opportunities. Partner with Finance, Procurement, stakeholders, and external travel providers to establish the program's future roadmap.

Leads cross-functional PMO initiatives across the Idea-to-Consumer ecosystem, managing governance, milestones, risks, dependencies, reporting, and stakeholder engagement. Builds project management standards, templates, playbooks, dashboards, KPI frameworks, and process documentation. Supports portfolio visibility, executive communications, change enablement, process standardization, and continuous improvement across Product Creation, Merchandising, Supply Chain, Technology, Product Data, Finance, and Go-To-Market teams.

Own the talent development and learning portfolio for Arc’One’s manufacturing and distribution operations. Partner with business and People & Culture leaders to identify capability gaps, design scalable learning solutions, develop frontline and mid-level leaders, and measure program impact. Lead and coach L&D team members while managing development experiences, stakeholder relationships, learning technology, and continuous improvement across shift-based and hourly populations.

Lead planning and execution of global and local brand events in Japan, including Academies, consumer partner events, and staff experiences. Manage cross-functional teams, budgets, vendors, sponsorships, contracts, permits, logistics, onsite operations, registration support, and event reporting. Develop brand experience strategy, coordinate activations, oversee event staff and suppliers, and drive continuous improvement through debriefs and trend research.

Leads global footwear product strategy and end-to-end creation for the Run category, translating athlete and consumer insights into product visions, roadmaps, briefs, line plans, and market-ready assortments. Partners with design, development, merchandising, and leadership to manage innovation, costs, quality, timelines, KPIs, samples, communications, and product information. The role is onsite in Portland and requires domestic and international travel up to 35%.

Leads and develops a data engineering team responsible for Databricks administration, ingestion frameworks, data pipelines, QA frameworks, governance, and reliable data infrastructure. Guides architecture and technical standards, manages delivery and team capacity, mentors engineers, supports hiring, and collaborates with stakeholders to prioritize data initiatives. The role also drives platform modernization, automated testing, CI/CD adoption, data quality, and career development.

Leads Northern California retail operations across owned stores and outlets, driving regional revenue, profitability, guest experience, and brand growth. Manages and develops Store Managers, establishes objectives, oversees budgets and P&L performance, optimizes product placement, builds talent pipelines, and strengthens local communities. Collaborates with headquarters and other regional leaders to identify opportunities, scale best practices, and support expansion. Requires flexibility for travel, weekends, and holidays.

Provides exceptional in-store guest experiences by sharing technical product knowledge, recommending products, processing sales and returns, supporting merchandising initiatives, handling store communications, and assisting with inventory tasks. Serves as an Arc'teryx brand ambassador in-store and within the community while collaborating with store leadership and maintaining flexible availability, including weekends and holiday periods.

Represents Wholesale business needs in systems and software initiatives, coordinates project requirements and implementations, improves SOPs and processes, manages SAP, SharePoint, databases, NuOrder, and EDI interoperability, troubleshoots system issues, supports reporting and analytics, and promotes data consistency, change management, and continuous improvement across commercial teams.

Lead consolidation of regional financial plans into an integrated global view, drive variance analysis and executive-ready commentary, own planning calendar and systems (OneStream/Oracle/PowerBI), manage capital planning and KPI dashboards, support QBR/Board materials, and enable continuous improvement through automation, analytics, and cross-regional alignment.