Jobs at ARC'TERYX

Serve as a bridge between technology and business teams for sustainability systems. Elicit and translate requirements, document processes, support DPP/PLM/ERP integrations, validate data quality, execute testing, troubleshoot issues, and drive change management and training to ensure regulatory readiness and product traceability.

Lead in-store operations and guest experience, coach and develop Product Guides, manage sales floor activities, inventory and visual merchandising, support store business metrics and community engagement, and perform opening/closing and Product Guide duties as needed.

Lead store operations and guest experience by coaching product guides, managing the sales floor, inventory, visual merchandising, and POS transactions. Support sales targets, labor and budget oversight, community engagement, events, and store opening/closing. Act as a floor leader who enforces safety, provides product expertise, and fosters team development.

Act as the in-store brand ambassador delivering technical product knowledge and exceptional guest service, operate POS, support merchandising and store tasks, handle inventory receiving, and participate in community outreach and store initiatives.

Serve as the in-store face of Arc'teryx delivering expert product knowledge and exceptional guest experiences. Process transactions and warranties using the POS, manage communications, receive inventory, support merchandising and store initiatives, and participate in community brand representation. Maintain flexibility for seasonal peak periods and collaborate with store leadership on projects and daily operations.

Serve as the in-store brand ambassador delivering expert product knowledge and customer service. Recommend products, process transactions via POS (including warranties and trade-ins), provide merchandising feedback, support store initiatives and leadership, handle phones/emails/social responses, receive/unpack inventory (5–30 lbs), and participate in store tasks and community events. Maintain flexibility for holiday and weekend availability and support continuous personal and team development.

Support product design by patterning and sewing concept prototypes, sewing resolved garments, testing materials, and documenting construction for scalable production. Collaborate with designers, pattern makers, and product developers on seasonal projects, contribute to concept development, assist sample teams, and compile project scope and expenditures for funding submissions.

Lead operational integration of Advanced Concepts into product creation, driving seasonal delivery, cross-functional alignment, governance, KPIs, portfolio planning, resource and budget management, and stakeholder decision-making. Partner with Innovation Incubation to advance concepts into pilots and commercialization while building and mentoring teams and managing external innovation partnerships.

Support apparel product design by building and sewing concept prototypes, documenting construction for scalable production, testing materials, collaborating with designers, pattern makers, and product developers, and compiling project scope for funding programs.

Lead store operations and guest experience by coaching Product Guides, managing floor operations (experience, product, community, operations, people), overseeing inventory and visual merchandising, running opening/closing procedures, driving sales targets and labor/budget management, and representing the brand in community events.

Support execution and optimization of paid search campaigns across EMEA. Set up and manage Google Ads and Microsoft Ads, oversee budgets, forecast and reconcile spend, collaborate with brand and global teams, maintain platform relationships, analyze performance to find efficiencies and growth, and contribute to automation, bidding, and feed optimization.

Support creation and execution of profitable global product line assortments for assigned category. Collaborate with design, development, and supply chain to deliver seasonal line plans, manage lifecycle, prepare presentations, analyze market insights, maintain SOPs, support KPIs and go-to-market tools, and uphold responsible sourcing standards.

Design technical men's hiking apparel from concept through prototyping, patterning and testing. Lead material and construction innovation, mentor designers, collaborate with developers and athletes, attend vendor/tradeshow visits, and present designs at seasonal reviews to deliver functional, resolved products.

Lead and execute People, Culture & Transformation strategic planning, budgeting, and operational rhythms. Improve planning processes and tools, manage corporate services and project intake, coordinate cross-functional and vendor partners, deliver reporting and executive presentations, and drive scalable process innovation to align department goals with enterprise priorities.

Own regional lifecycle marketing automations across email and app channels: build and QA triggered campaigns (abandonment, back-in-stock, acquisition), localize global programs, partner with merchandising and tech teams, monitor performance, run tests, and support CRM platform enhancements to drive engagement, retention, and revenue.

Analyze and forecast service, repair, and returns data to inform ReBIRD program decisions. Build and maintain Power BI dashboards, gather business requirements, improve data quality, and collaborate with BI, Tech, Design, Quality, and Supply Chain teams to support product lifecycle, sustainability metrics, and global analytics integration.

Lead and scale the I2C/GTM PMO to establish governance, intake, portfolio management, and delivery standards for seasonal product execution. Partner cross-functionally to align priorities, manage dependencies, monitor risks, and provide executive reporting and KPI-driven insights. Build PMO toolkits, future-state documentation structures, and a high-performing team to drive predictable, measurable outcomes across Product Creation, Supply Chain, Merchandising, and Go‑To‑Market functions.

Lead Global Digital Veilance roadmap and programs across eCommerce, Brand, Commercial, and Regional teams. Build business cases, manage budgets and resources, define processes, implement tools (Jira/Confluence/workflows), prioritize initiatives, and drive digital experiences that improve guest acquisition, retention, and revenue.

Perform AQL-based QC inspections on finished goods (Arc One and overseas), record defects in Inspectorio, verify documentation and measurements to production specs, enforce Arc'teryx quality standards, make accept/reject decisions, support warehouse inspections, collaborate with QC leads, and train/coach production QC staff.

Support end-to-end execution of lifecycle marketing campaigns across email, push, SMS and retail channels. Configure and QA campaigns, run A/B tests, track KPIs, generate insights, coordinate cross-functional stakeholders, and maintain campaign processes and calendar to improve omnichannel engagement and revenue.