Jobs at Rubrik

Manages global partner program operations, including case resolution, workflow optimization, partner onboarding, content governance, certification reporting, AI-driven analytics, and financial processes. The role coordinates across Legal, Sales, Finance, and Product, uses Salesforce and Coupa, and delivers data-backed recommendations to leadership. It requires strong problem-solving, communication, adaptability, and experience supporting global channel or partner operations.

Own new-logo acquisition and account growth across West India, particularly Mumbai. Develop territory sales plans, generate and manage pipeline, close complex enterprise opportunities, and exceed quotas. Partner with sales engineers, channel teams, distributors, VARs, and Rubrik partners. Present data resilience and cybersecurity solutions in complex data center environments while providing market feedback and identifying new business opportunities.

Winter software engineering intern responsible for identifying software bottlenecks and designing, developing, testing, deploying, maintaining, and improving software. The role includes managing project priorities, deadlines, and deliverables while working on Rubrik’s Continuous Product Development team in Pune. Candidates must meet academic eligibility requirements and be available for an onsite internship from January through May 2027.

Design, develop, test, deploy, maintain, and improve software. Manage project priorities, deadlines, and deliverables while using technical expertise to identify and resolve bottlenecks in the software stack. The internship is onsite in Bangalore from January through May 2027 and is intended for self-starting computer science students graduating in 2027 from circuital branches.

Assists with planning and executing technical programs and product delivery initiatives across the Engineering organization. Responsibilities include maintaining project plans, tracking milestones and KPIs, preparing dashboards and reports, communicating status to stakeholders, coordinating meetings, identifying risks, supporting mitigation plans, and documenting process improvements. The intern collaborates with Engineering, Product, and Customer Support teams to help deliver features and improve development, validation, and deployment processes.

Leads and develops a team of Customer Success Managers responsible for customer activation, adoption, retention, and satisfaction. The role oversees coaching, performance management, customer escalations, risk mitigation, process improvement, forecasting, and cross-functional alignment with Sales, Renewals, Product, Engineering, and Support. It requires strong SaaS customer success leadership, technical knowledge of data protection and cloud security, executive communication, and data-driven decision-making.

Manage enterprise SaaS customers by driving product activation, adoption, retention, and successful onboarding. Act as a trusted advisor, deliver technical demonstrations and product tours, analyze usage data to identify churn risks, coordinate with Support and Engineering, facilitate updates and roadmap discussions, document customer interactions, and align product value with customer objectives.

Leads Rubrik’s North American renewals business from Bangalore, managing and developing a high-performing renewals team. Responsibilities include executing renewal processes, forecasting bookings and retention metrics, managing pipeline quality and churn risk, supporting customer escalations, collaborating with Sales, Customer Success, Finance, and Deal Strategy, and developing renewal playbooks. The role requires strong people leadership, negotiation, analytical, communication, and operational skills.

Leads a global technical customer support organization serving U.S., APAC, and EMEA customers. Responsibilities include managing support engineers, developing staff, monitoring performance and KPIs, improving service delivery, handling escalations, analyzing support metrics, identifying automation opportunities, and collaborating with Sales, Marketing, Engineering, QA, and IT to improve customer satisfaction and support quality.

Leads the AMER Global Deal Desk, overseeing complex deal structuring, pricing, discounting, margin guidance, financial and business-risk analysis, approvals, and commercial compliance. Manages and develops deal desk personnel, partners with Sales, Legal, Finance, Delivery, and Operations, and drives scalable processes, AI-enabled workflows, training, enablement, and continuous improvement to support efficient, high-quality deal execution.

Lead product marketing for cloud data protection: define strategy and positioning, run GTM launches and campaigns, produce content and sales enablement, manage competitive and analyst relations, and partner cross-functionally to drive revenue, adoption, and market awareness.

Lead Rubrik’s global Professional Services Partner Enablement program, establishing governance, compliance, onboarding, performance monitoring, and lifecycle processes. Collaborate with global practice leaders, education teams, services leadership, and engineering to align enablement objectives. Develop specialized tracks for GSI, MSP, and SI partners, strengthen partner relationships, and scale the ecosystem through strategic program management and cross-functional execution.

Own the full subscription renewal lifecycle for strategic accounts, executing high-touch renewal strategies, engaging executives and channel partners, negotiating complex contracts, and maximizing retention, revenue, and margin. The role coordinates Sales, Customer Success, and Finance, develops proposals and pricing models, mitigates renewal risks, and maintains accurate CRM records, forecasts, and reporting.

Set global cloud architecture standards for Rubrik Professional Services and serve as the final technical authority on strategic, high-risk engagements. Lead multi-region and multi-cloud designs, advise executive customers, partner with Sales and Product, define service offerings, and build reusable reference architectures, automation, templates, and delivery accelerators. Mentor architects, establish technical standards, influence product roadmaps, represent Professional Services externally, and guide cloud security, compliance, data protection, and cyber resilience practices.

Lead complex, concurrent enterprise customer implementations from kickoff through sign-off, managing scope, milestones, budgets, resources, risks, dependencies, stakeholders, and quality. Build and refine PMO governance, delivery methodologies, workflows, KPIs, capacity planning, and project health reporting. Mentor project managers, resolve escalations, improve operational efficiency, and support customer value realization across Professional Services engagements.

As a Mid-Market Account Executive, you will drive customer acquisition by managing the full-cycle sales process for mid-sized accounts, exceeding sales quotas, and collaborating with sales engineers and partners.

Lead the Polaris Platform engineering team and drive its product roadmap from inception through implementation. Build scalable, reliable distributed systems for Rubrik Security Cloud, improve engineering practices, foster metrics-driven continuous improvement, and support team self-organization. Coach and develop engineers, guide senior contributors, collaborate with Product, Architecture, and Program Management, and work with Support to solve customer problems.

Designs, builds, and hardens identity and access systems for Rubrik’s on-premise data protection platform. Responsibilities include OIDC/OAuth and SAML integrations, token and assertion lifecycle management, cryptography and PKI, reverse-proxy components, customer issue resolution, cross-platform packaging, Windows application maintenance, end-to-end testing, documentation, and stakeholder communication.

Design, build, and maintain large-scale, fault-tolerant cloud data protection services for SaaS applications. Develop backup and recovery systems, APIs, administrative UIs, monitoring, automation, and build infrastructure. Troubleshoot scalability, stability, and critical production issues; collaborate with product and customer-facing teams; lead projects, conduct code reviews, and mentor junior engineers.

Own bookings growth across new and existing NYC enterprise accounts. Generate pipeline, prospect, qualify, manage, and close complex sales opportunities while meeting or exceeding quota. Develop account strategies, acquire new logos, expand existing customers, present solutions in complex data center environments, and collaborate with sales engineers, channel teams, distributors, VARs, and partners. Provide market feedback and identify new business and channel opportunities.