Senior Manager, Product Management

Fidelity will not provide immigration sponsorship for this position.

Position Description:

Designs and evolves product capabilities by translating complex business needs into detailed functional specifications and roadmap artifacts. Analyzes business processes, user journeys, and system interactions to identify opportunities for enhanced product functionality and operational efficiency. Partners with cross‑functional stakeholders to ensure product features align with business objectives, regulatory considerations, and technology constraints. Develops comprehensive product documentation, including requirements, use cases, and acceptance criteria, to support consistent implementation across platforms. Evaluates data, metrics, and user feedback to inform prioritization decisions and drive continuous product improvement. Supports end‑to‑end product delivery by coordinating requirements clarification, testing validation, and release readiness activities. Ensures product solutions are scalable, reusable, and aligned with enterprise standards through rigorous analysis and documentation practices. 

Primary Responsibilities:

• Elicits, analyzes, and documents business and functional requirements for complex product initiatives. Translates business needs into clear product features, user stories, workflows, and acceptance criteria.
• Conducts current‑state and future‑state process analysis to support product design decisions.
• Collaborates with technology, operations, and business stakeholders to clarify requirements and resolve product gaps.
• Supports product roadmap development through analysis of dependencies, impacts, and release sequencing.
• Reviews design artifacts and system outputs to validate alignment with documented requirements.
• Supports testing activities by validating test scenarios, expected results, and defect resolution outcomes.
• Develops and maintains comprehensive product documentation across multiple initiatives or platforms.
  Analyzes product performance data and user feedback to identify improvement opportunities.
• Assesses impacts of policy, regulatory, or operational changes on existing and planned product capabilities.
• Supports production issue analysis by identifying root causes related to requirements or process design.
• Performs complex, independent analysis across multiple product or business initiatives.

Education and Experience:

Bachelor’s degree in Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Senior Manager, Product Management (or closely related occupation)  performing digital product strategy, analytics-driven decision-making, and enterprise platform delivery using JIRA, SQL, and Microsoft Excel in a product management environment.

Master’s degree in Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Senior Manager, Product Management (or closely related occupation) performing digital product strategy, analytics-driven decision-making, and enterprise platform delivery using JIRA, SQL, and Microsoft Excel in a product management environment.

Skills and Knowledge:

Candidate must also possess:

·         Demonstrated Expertise executing large-scale technical programs involving multiple workstreams, resolving complex challenges, mitigating risks, and coordinating interdependencies while collaborating with cross-functional teams and external vendors, using JIRA, Confluence, and Microsoft Excel.  

·         Demonstrated Expertise defining and executing enterprise product strategy by aligning business objectives with technology solutions, conducting market analysis, and establishing long-term product roadmaps to deliver scalable, high-impact digital platforms using Visio and Microsoft Excel. 

·         Demonstrated Expertise utilizing data analytics and performance metrics to drive product decisions, including defining KPIs, analyzing large and complex datasets, using SQL, Snowflake, and business intelligence platforms to enhance product performance, customer engagement, and operational efficiency. 

·         Demonstrated Expertise performing cross-functional product development efforts involving engineering, data, and business stakeholders to translate functional and non-functional requirements into technical specifications, ensuring successful design, development, and deployment of cloud-based and distributed systems using JIRA and Confluence.

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Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.