Senior Manager, Presales and Implementation

SENIOR MANAGER – PRESALES AND IMPLEMENTATION / LONDON / HYBRID / £95,000-£100,000 PLUS BENEFITS

About the Team / Role

WEX is a global leader in supplier payment solutions, for almost 20 years we have helped customers to gain a competitive edge by efficiently and securely pay travel suppliers anywhere in the world with the flexible travel payments platform from WEX.

Travel is a dynamic industry and requires a flexible, customizable, secure B2B payments solutions.

We are currently recruiting for a Senior Manager, presales and Implementation to join our team in London but working on a global scale with teams across our offices in EMEA, APAC and US.

What’s on offer?

• Highly competitive salary £95,000-£100,000 (dependent on experience)
• Annual company bonus
• 40-hour week – Monday to Friday
• Hybrid working
• Industry leading pension scheme
• Private Medical
• 25 days holiday plus Bank Holidays – with the opportunity to purchase additional holidays
• Life assurance
• Income protection
• Gym Flex membership
• Discounts & perks platform
• Employee wellbeing

How you’ll make an impact

• Leadership & Strategy – lead and mentor a team of Technical Delivery Managers fostering a culture of high performance, collaboration and customer Centricity.
• Develop and implement global strategies for presales and implementation
• Oversee resource allocation and capacity planning to meet global implementation demands. Monitor key performance indicators (KPIs) and drive continuous improvement initiatives
• Develop the pre-sales capability of a team of Technical Delivery Managers to deliver outstanding pre-sales engagements with an emphasis on presentation skills, active listening, insightful questioning and needs analysis techniques, objection handling and positioning.
• Collaborate with Sales leadership to develop and implement effective pre-sales strategies
• Ensure consistent and high-quality presales deliverables across all regions
• Oversee the successful implementation of our solutions for new and existing customers globally
• Provide guidance and support to Technical Delivery Manager in managing their teams and projects
• Champion a customer -centric approach across the organization
• Build strong relationship with key customer stakeholders at various levels
• Proactively identify opportunities for customer expansion and growth. Collaborate with Customer Success Leadership to ensure a smooth transition post-implementation and ongoing customer satisfaction

Experience you’ll bring

• A motivated individual who wants to be part of a growing and successful company where individual and team contribution will be valued.
• Previous Leadership experience – able to inspire, motivate and provide direction by leading by example and champion change
• Strong interpersonal skills
• Proven track record in delivering client solutions
• Previous experience of managing customer facing teams in a commercial, operational or implementation environment
• Experience and knowledge of Travel Technology, payments and finance industries
• Professional presentation skills – ability to present with clarity, use visuals, tell stories, be audience-aware and handle Q&A effectively
• Negotiation Skills – prepare thoroughly, communicate effectively, persuade, problem-solve and compromise
• Strategic Thinking- be visionary, analytical, creative, prioritize effectively and adapt to change

What’s next?

If you feel that you have the necessary skills to be our new Senior Manager of Presales and Implementation then please APPLY TODAY for immediate consideration.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/ belief, sexual orientation, or age

Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of applications.

We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team.