Senior Manager - Portfolio Operations.

Job Summary:

The Senior Manager - Portfolio Operations will be responsible for a full range of activities, which ensure the operational effectiveness and assigned client deliverables.  They will oversee the Managers and other Operations team members that are responsible for the following: data entry/management; reconciliations; loan transaction processing; fund accounting; and ad hoc reporting. They will work closely with the Operations team to ensure that all client deliverables, as set out in the relevant service agreement(s), are completed as required and will also act as the primary point of escalation for any issues raised 

Essential Functions

General Responsibilities

• Manage the Operations team, ensuring agreed deliverables to internal and external stakeholders are met. Special project delegation support
• Security transactions capture, processing, pricing, corporate actions processing
• Serve as the escalation point for settlement and operational issues, providing leadership in issue resolution, engaging with trading counterparties as required, and escalating significant risks or concerns to the appropriate management level to ensure timely and effective outcomes.
• Deliver accurate daily, weekly and monthly position and cash reconciliations
• Work with brokers and investment managers to investigate and resolve reconciliation breaks
• Partner with internal accountants to ensure valuation integrity
• Assist with transparency reporting preparation
• Participate in discussions regarding enhancements to the team’s operating model, collaborating with internal and external partners to identify opportunities for improving processes, procedures, and overall operational efficiency
• Perform all duties to a consistently high level over a sustained period

Managerial Responsibilities

• Manage team resource allocation, regular performance reviews, recruiting and training of Assistant Managers
• Conduct performance reviews for direct reports

Other Responsibilities 

• Other job functions as required
  

 Job Qualifications

• Qualifications: A university graduate with a degree in Finance, Accounting, Economics, Mathematics or similar. Professional public accounting qualification (CA, CPA, CGA, CMA or equivalent) preferred
• Experience: 7+ years’ experience in a similar or combined role working with complex securities and derivative products with detailed knowledge of trade booking, settlement, reporting & reconciliations of which 2 must be at Manager level
• Knowledge: High level of expertise and technical knowledge of alternative investment products, the offshore financial services industry including system technology, portfolio valuation, accounting, share transfer and registration, prime brokerage, financing and custody

Technical Requirements

• Solid working knowledge of all Windows applications including Excel to an advanced level and knowledge of fund accounting applications
• Minimum of 3 years’ experience working with FM3 software required

General Skills & Abilities Required

• Strong Communication Skills: Demonstrates clear verbal articulation, active listening, writing for clarity and purpose, adapting messages to diverse audiences and providing and receiving constructive feedback
• Workflow and Problem-Solving Acumen: Understands standard procedures and task sequences, anticipates dependencies, and applies structured approaches to identify, analyze, and resolve operational challenges efficiently
• Self-Driven Productivity: Demonstrates intrinsic motivation and perseverance, managing workloads independently while maintaining consistent quality and meeting objectives without external prompting
• Meticulous Attention to Detail: Maintains vigilance for accuracy, spotting inconsistencies or errors in tasks, documentation, and communications, ensuring outputs are precise and reliable
• Relationship and Client Orientation: Builds and sustains professional connections, interprets stakeholder expectations, and responds with empathy, respect, and service-minded adaptability
• Time Management and Prioritization Skills: Allocates attention and resources effectively, balancing multiple responsibilities, adjusting plans proactively, and meeting deadlines under dynamic conditions
• Interpersonal and Sociable Engagement: Navigates people-facing environments with confidence, fostering inclusive collaboration, empathetic communication, and positive rapport with colleagues and clients alike
• Adaptability and Flexibility: Quickly adjusts to changes in workflows, client needs, or organizational priorities while maintaining performance, resilience, and solution-oriented focus
• Critical Thinking and Decision-Making Capacity: Evaluates situations methodically, considers alternative strategies, and implements practical solutions that balance organizational goals and operational constraints

Terms

• Full-Time on-site role
• Compensation commensurate with qualifications and experience