Senior Investor Services Specialist
Cayman Islands
Monday – Friday 8:30am – 5:00pm
Onsite
The Investor Services Specialist is responsible for delivering investor servicing, regulatory reporting, and compliance support functions across a diverse portfolio of client entities. Acting as a key liaison between clients, internal stakeholders, and regulatory authorities, the role supports investor lifecycle activities, regulatory reporting obligations, due diligence reviews, data management, and ongoing compliance requirements.
In addition to core investor services responsibilities, the role serves as the Financial Institution's Principal Point of Contact ("PPOC") with the Tax Information Authority ("TIA") and is responsible for overseeing the administration of the Cayman Islands Automatic Exchange of Information ("AEOI") regime, including the Foreign Account Tax Compliance Act ("FATCA") and Common Reporting Standard ("CRS"). This includes management of Financial Institution registrations, notifications, reporting obligations, user administration, and regulatory correspondence through the Cayman Islands DITC Portal.
Some of the things you’ll be doing:
Investor servicing and relationship support - Deliver high-quality support to clients and investors while fostering strong stakeholder relationships.
FATCA and CRS due diligence reviews and reporting - Review due diligence documentation and support FATCA and CRS reporting obligations.
DITC Portal administration and PPOC responsibilities - Manage DITC Portal activities and act as the Financial Institution's Principal Point of Contact with the TIA.
Regulatory reporting and compliance monitoring - Coordinate regulatory filings and monitor compliance with applicable reporting requirements and deadlines.
Client onboarding and investor data management - Support onboarding activities and maintain accurate investor and entity records.
Stakeholder engagement and regulatory correspondence - Liaise with clients, internal teams, regulators, and service providers to facilitate compliance activities.
Maintenance of compliance records, controls, and governance frameworks - Maintain accurate records and support the effective operation of compliance controls and governance processes.
Monitoring regulatory developments and implementing process enhancements - Monitor regulatory changes and contribute to continuous improvement of compliance processes and procedures.
What technical skills, experience, and qualifications are required?
- In-depth knowledge of shareholder AML/KYC requirements under Cayman regulations.
Strong knowledge of FATCA, CRS, and DITC Portal administration, including reporting, notifications, user management, and regulatory compliance requirements.
Understanding of corporate governance, regulatory requirements, and local laws related to the administration of corporate structures in the Cayman Islands.
Knowledge of Cayman Islands corporate entities and their types.
Experience with CORIS, EDMS, View Point, SAP, AIS, Elite, and Titan management is advantageous. Bachelor's degree in Business, Finance, Accounting, Economics, Law, or a related field preferred.
Minimum of 2 years' experience in fund administration, investor services, transfer agency, client services, or a related financial services environment.
Experience supporting investor onboarding, AML/KYC reviews, and shareholder servicing activities.
Experience with FATCA and CRS reporting obligations is preferred.
Prior experience working with the Cayman Islands DITC Portal would be advantageous
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About UsCSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
Skills Required
- In-depth knowledge of shareholder AML/KYC requirements under Cayman Islands regulations
- Strong knowledge of FATCA, CRS, and Cayman Islands DITC Portal administration
- Understanding of corporate governance, regulatory requirements, and local laws related to Cayman Islands corporate structures
- Knowledge of Cayman Islands corporate entities and their types
- Minimum of 2 years of experience in fund administration, investor services, transfer agency, client services, or a related financial services environment
- Experience supporting investor onboarding, AML/KYC reviews, and shareholder servicing activities
- Bachelor’s degree in Business, Finance, Accounting, Economics, Law, or a related field
- Experience with CORIS, EDMS, View Point, SAP, AIS, Elite, and Titan
- Experience with FATCA and CRS reporting obligations
- Prior experience working with the Cayman Islands DITC Portal
What the Team is Saying
CSC Compensation & Benefits Highlights
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Parental & Family Support — Company materials document 12 weeks fully paid maternity leave and 6 weeks fully paid parental and adoption leave with eligibility after 30 days, signaling robust support for growing families. The clearly defined, fully paid durations indicate meaningful coverage beyond basic policies.
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Retirement Support — A 401(k) with a strong company match is consistently described, frequently as 100% up to 6%, with vesting provisions outlined in recent guides. This structure supports long‑term savings and is presented as a competitive element of the package.
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Healthcare Strength — Official guides list multiple medical plan options (e.g., Aetna and, in some locations, Kaiser), plus dental, vision, and an Employee Assistance Program alongside wellness resources. Breadth and named carriers point to robust core health coverage.
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What We Do
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.
Why Work With Us
CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.
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