In this role you will own the product strategy, roadmap, and commercialization approach for predictive model-based products serving pharmaceutical and payer customers within Quest Diagnostics. You will translate market needs, customer workflows, and analytic opportunities into scalable products that operationalize predictive models, risk scores, and decision-support insights. You will partner closely with data science, engineering, clinical, and commercial teams to define product requirements, prioritize delivery, validate market fit, and ensure that predictive model products are reliable, explainable, compliant, and commercially valuable.
Responsibilities- Define and maintain the vision, strategy, and roadmap for predictive model-based products serving the HAS and Quest ecosystem.
- Partner with commercial leaders, customer-facing teams, and key clients to validate product-market fit and prioritize roadmap investments
- Collaborate with the MBTs to translate market needs into reusable product capabilities rather than one-off customer customizations
- Evaluate and identify high-value use cases for predictive models, including patient finding, risk stratification, provider targeting, care management, and market access workflows
- Support Market Backed Teams in developing business cases, and value narratives as needed for predictive model products
- Translate customer and business needs into clear product requirements, user stories, acceptance criteria, and release priorities
Work closely with data scientists to shape model-backed product requirements including explainability, performance thresholds, monitoring, and refresh strategies - Drive disciplined backlog prioritization and make trade-offs that balance customer value, technical effort, and strategic differentiation
- Partner with engineering and data teams to ensure product feasibility, scalable implementation, and operational readiness
- Define success metrics for product performance model utilization, revenue contribution, retention, and workflow impact
- Lead cross-functional alignment across products, data science, engineering, operations, compliance, legal, and commercial stakeholders
- Support customer presentations, and the development of product enablement materials for internal and external audiences as a part of go-to-market planning
- Ensure predictive model products are positioned responsibly with appropriate attention to data quality, model governance, interpretability, and healthcare compliance
Required Work Experience:
• 5+ years of product management experience in analytics, data, AI/ML, healthcare technology, or related B2B products
• 3+ years working with predictive models, advanced analytics products, decision-support tools, or data-intensive healthcare products
• Experience translating commercial or customer needs into product requirements for technical teams
• Experience working cross-functionally with data science, engineering, and business stakeholders
• Experience in healthcare, life sciences, diagnostics, payer analytics, pharmaceutical analytics, or another regulated domain
Preferred Work Experience:
• 7+ years of product management experience
• Experience launching predictive model products for pharma, payer, provider, or population health use cases
• Experience with commercialization of AI/ML products including positioning, pricing, packaging, and adoption strategy
• Experience working with claims, lab, EMR/EHR, specialty pharmacy, market access, or patient services data
• Familiarity with model governance, explainability, monitoring, and regulated healthcare data environments
Physical and Mental Requirements:
• Open mindset and ability to quickly adopt new technologies and practices
• Ability to maintain focus across multiple priorities and synthesize complex technical and business inputs
Knowledge:
• Product management for data, analytics, and predictive model-based offerings
• Healthcare and life sciences commercial workflows, especially pharma and payer use cases
• Predictive model product lifecycle including model deployment, monitoring, refresh, and explainability
• Data privacy, HIPAA, and healthcare compliance considerations relevant to product design
• Modern analytics and data platforms sufficient to make strong product trade-offs
Skills:
• Strategic product thinking and roadmap prioritization
• Strong written and verbal communication across executive, commercial, and technical audiences
• Customer discovery, market research, and business case development
• Ability to influence without authority and drive alignment across cross-functional teams
• Strong analytical reasoning and comfort working with technical concepts, data products, and model-driven decision support
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 5+ years of product management experience in analytics, data, AI/ML, healthcare technology, or related B2B products
- 3+ years working with predictive models, advanced analytics products, decision-support tools, or data-intensive healthcare products
- Experience translating commercial or customer needs into product requirements for technical teams
- Experience working cross-functionally with data science, engineering, and business stakeholders
- Experience in healthcare, life sciences, diagnostics, payer analytics, pharmaceutical analytics, or another regulated domain
- 7+ years of product management experience
- Experience launching predictive model products for pharma, payer, provider, or population health use cases
- Experience with commercialization of AI/ML products including positioning, pricing, packaging, and adoption strategy
- Experience working with claims, lab, EMR/EHR, specialty pharmacy, market access, or patient services data
- Familiarity with model governance, explainability, monitoring, and regulated healthcare data environments
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
