Senior Manager, People Strategy

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be! 

About this job

As a company, CarMax is committed to innovating and responding to our customers. Our team is responsible for helping our business adapt to changing customer preferences while maintaining the Associate-first culture that has led to our recognition as a Fortune 100 Best Place to Work. Want to help us ensure we change in ways that ensure our Associates, Culture and Company thrive? In this role, you will be a trusted partner to operational leaders on our most important people-related changes. Ideal candidates exhibit the ability to creatively problem solve and work collaboratively across teams to develop and deliver human capital solutions.

What you will do – Essential Responsibilities

• Lead and consult on business projects that transform our workforce

  • Consult on and coordinate multiple projects with high complexity and interdependency

  • Present to various leadership groups about progress

• Be a trusted, strategic partner for leaders of our most important people-related changes

  • Be a champion for our Associates while balancing the needs of the business

  • Work cross-functionally to figure out how we can ‘win together,’ one of our core values

• Serve as the primary HR partner to our operational leaders

Purpose of the role

The business areas we support must provide roles, career paths, rewards, and work environments to attract, develop and retain critical talent. Our job is to help them do so. The ideal candidate loves helping identify critical issues and problems and developing and delivering the approaches necessary to solve them. To excel in this role, an individual must be able to:

• Think critically to develop hypotheses about our workforce

• Pressure test those hypotheses with strong analytical skills

• Develop and implement solutions across all Human Resources domains – talent acquisition, talent management, compensation, associate relations, etc.

• Independently drive change programs

• Build and maintain positive working relationships at various levels

• Be courageous about improving our Culture and our workforce while also being creative about how we can continuously improve and set all Associates up for the next 25 years of CarMax growth

• Demonstrate ability to hit targets, meet deadlines and drive results

Qualifications and Requirements

• 5 years HR Business Partner or equivalent experience

• MBA or Masters Degree preferred

• Experience influencing at all levels

• Proven track record of leading change programs

• Advanced written and verbal communication skills

• Exceptional time management and project management skills

• Proficiency with Microsoft Word, PowerPoint and Excel

Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.