Senior Manager, People Communications

Posted 20 Days Ago
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Chicago, IL
Hybrid
127K-190K Annually
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
Lead the People Communications team at TransUnion, developing strategies to engage associates and enhance the company’s employer brand through creative content and communication plans.
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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

We’re looking for a talented and skilled communicator to join TransUnion’s communications team as a Senior Manager leading People Communications. You’ll serve as the lead communicator for our HR team accountable for leading a team of two to develop creative strategies and content to engage and inspire TU associates, and position our company as an employer of choice. Your work will help strengthen associates’ understanding of the company and our impact as a Workforce for Good, and also build their connection with our brand and each other. Your team will develop narratives and campaigns supporting a diverse set of initiatives including career development, total rewards, culture, DEIB, social impact and sustainability.

This role will serve as lead strategic partner to our HR, Sustainability and Financial Inclusion colleagues, and a consultative mindset and leadership presence are critical. You’ll lead conversations with key stakeholders to understand their business objectives and priorities, then develop and oversee execution of the strategies that deliver the mutually determined outcomes. A journalistic mindset – the ability to see news from the audiences’ perspective and ask questions of business partners to drive for clarity – is essential. Equipped with that information, you’ll guide your team to develop creative and compelling communication plans and deliverables, including leadership communications, intranet articles, presentations, videos, Teams posts, digital signage and other associate-facing materials, as well as external content intended to position our company as an employer of choice. Along the way, you’ll track key performance metrics, listen to feedback, and adjust plans as needed.

Periodically, you’ll also support additional Corporate Affairs & Communications strategic projects/initiatives as required.

This is a great opportunity for an innovator to contribute your creativity and make a meaningful difference as we engage our associates during a dynamic time of growth.


  • A minimum of 10 years relevant progressive experience creating strategic communications campaigns, preferably in a global corporate or agency setting

  • Exceptional communication skills, including ability to write, edit and present compelling content

  • Strong track record developing, executing and measuring the success of strategic communication programs leveraging a variety of digital and traditional channels

  • Leadership presence, diplomacy and ability to form effective, consultative working relationships with key stakeholders

  • Ability to develop a high-performing team

  • Proven aptitude to conduct thoughtful analysis of stakeholder needs, translate business needs into communications plans, and produce strong strategic and tactical communications plans

  • Ability to work independently in a complex environment with general direction from leadership

  • High accountability to deliver excellent communications with professionalism and creativity, including resource management, prioritization and organizational skills

  • Comfortable with change and working under deadline pressure in a dynamic environment

  • Creativity, flexibility and initiative with a learning mindset

  • Bachelor’s degree 

We'd Love to See:

  • Experience communicating with a diverse international audience

  • Experience working with financial services and/or technology companies

  • Experience working with human resources and/or community relations disciplines

  • Advanced degree

  • Fluency in Spanish, French or Portuguese

Impact You'll Make:

  • This person will join a dynamic communications team that helps build and protect TransUnion’s reputation with key internal stakeholders worldwide.

  • This role requires strong relationships with colleagues from many functions and departments across TransUnion

  • This role is required to supervise the work of external partners as well as junior colleagues

  • This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

  • Some travel may be required  

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Pay Scale Information :

The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.


 

TransUnion's Internal Job Title:

Sr Manager, Corporate Affairs and Communications

Company:

TransUnion LLC

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The Company
HQ: Chicago, IL
13,000 Employees
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.

We do this by having an accurate and comprehensive picture of each person.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.

We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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TransUnion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
Amsterdam, NL
Bengaluru, IN
Boca Raton, FL
Bogotá, Colombia
Burlington, ON
South Africa
Cerqueira César, Sao Paulo
Chennai, IN
Cherry Hill, NJ
Cork, County Cork
Crum Lynne, PA
Denver, CO
Greenwood Village, CO
Guaynabo, PR
Gurugram, IN
Hamburg, DE
Hyderabad, IN
Johannesburg, ZA
TransUnion UK Head Office
London, GB
Louisville, KY
Madrid, ES
Makati, PH
Mexico, MX
Mumbai, IN
New York, NY
Pune, IN
Reston, VA
San Luis Obispo, CA
Santiago, CL
Stamford, CT
Sydney, NSW
Toronto, ON
Ulloa, La Aurora
Washington, US
White Plains, NY
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