Senior Manager, Partner Network, INSA

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

·       To manage and maintain coverage of Partner relationships across the India and Sub-continent region to  ensure route resilience

·       Identify, select and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

·       Oversee and monitor the end to end process of selection to successful on-boarding of new partners, working with technical, treasury, operational, commercial, and legal teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

·       Deliver quarterly Account Management reviews with every active partner. Work with central Bank Partner Network team and Regional Management to produce operational, technical and commercial analysis, clear feedback and meeting objectives and messages.

·       Agree and manage a performance improvement list of partners for the geography and actively manage partner performance and improvement objectives with support of central team to improve service levels and commercial performance

·       Work with the central Bank Partner Network team and Regional Management to monitor partner cost and competitiveness. Manage cost negotiations with partners to continuously strive for tiered, cost effective pricing

·       Develop and maintain senior working relationships with relevant management personnel in banking and non-banking partner businesses.

·       Actively manage, track and drive issue resolution

·       Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

Basic Qualifications

• 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications

• 9 years or more of relevant experience in a global bank or payment company in Network Management, Correspondent Banking, International Cash Management or Transaction Banking in the region.
• Proven track record of successfully managing and growing strategic partnerships, particularly in the cross-border payments space
• Strong experience in dealing with banks in India and Sub-continent including in-depth knowledge of Global Payments.
• Strong negotiation, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Excellent project management and organizational skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Travel is required for this role

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.