Senior Manager, Operations

Posted 10 Days Ago
Be an Early Applicant
3 Locations
Remote
Senior level
Logistics
The Role
Leads safety, staffing, profitability, and daily operations across multiple RPM service centers. Manages Service Center Managers, reviews production and financial metrics, ensures quality and SOP compliance, drives Lean continuous improvement, develops customer relationships, and partners with commercial, engineering, finance, and vendors to scope, cost, and implement new opportunities. Requires extensive manufacturing or distribution management experience, frequent regional travel, forklift licensing, and a valid driver’s license.
Summary Generated by Built In

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ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

The Senior Operations Manager is responsible for safety, leadership, and profitable operation of all allocated RPM (Reusable Packaging Management) Service Centers, as well as scoping, solutioning, costing, and implementation of new opportunities. The Senior Operations Manager is expected to build and develop a team of Service Center Managers that foster a positive team culture, ensure a safe work environment, meet customer and production expectations, and drive a continuous improvement mentality with all team members.

Key Duties and Responsibilities       

  • Build, maintain, and develop a team of Service Center Managers that strive for excellence 
  • Provide leadership across RPM by demonstrating ORBIS values and culture 
  • Seamless day to day execution of operations throughout allocated Service Centers 
  • Daily review of production metrics and KPI’s (production, labor hours/expense, parts per hour) 
  • Monthly review of financial statements and expenses (labor/overtime, forklifts, equipment/facility repairs) 
  • Evaluate and adjust operations as necessary to achieve customer expectations, production, and financial goals  
  • Drive accountability to standard operating procedures throughout allocated Service Centers 
  • Ensure best practice sharing throughout RPM by collaborating with other Senior Operations Managers, Regional Managers, and the Safety, Quality, and Human Resources teams 
  • Perform site visits and audits of Service Centers to ensure safety, production, and quality requirements 
  • Establish and maintain engaged and professional relationships with all allocated Customers 
  • Develop with the team of Service Center Managers, a continuous improvement plan focusing on operational excellence, employee relations, and financial strategies 
  • Review, evaluate and provide corrective action for direct reports on a predetermined and proactive basis 
  • Motivate, train, and develop team members as part of succession planning and for future growth/opportunities 
  • Consistently ensure adherence and accountability of ORBIS policies 
  • Be a SME (subject matter expert) of RPM operations for Commercial (Sales & Marketing) for new opportunities 
  • Working with Commercial, scope new opportunities through customer site visits and review of RFPs 
  • Working with Customers, Commercial, Engineering, and vendors, solution out new opportunities including building, labor, equipment, and automation 
  • Working with Finance and Commercial, cost model out new opportunities 
  • When new opportunities are secured, plan, resource, and project manage the program’s implementation through to successful and profitable start up 
  • Other duties as assigned 

Performance Measures and Outcomes

  • Must pass company training programs to perform daily tasks.
  • Must meet or exceed budget requirements.
  • Must meet or exceed safety and quality requirements.

 

Education/Certification

Level Required

High School Diploma/GED

Must maintain Company approved Fork Lift Operator's Licenses.

Company Certification

This may include one or more different types of fork lifts.

 

Level Desired

Bachelor’s Degree


Work Experience

Required

  • Minimum of 8 years direct oversight and management experience in a manufacturing or distribution environment with a proved track record of success and stability.

Desired

  • Basic level of mechanical skills
  • Experience overseeing multiple remote locations

Additional Knowledge, Skills, and Abilities

  • Must be able to read/comprehend written and oral instructions in English; read and comprehend safety rules, operating and maintenance instructions, procedure manuals and product recipes/material identifications.
  • Preferred core understanding and/or experience in supply chain related activities (i.e. transportation, reverse logistics, cleaning and sanitation, asset tracking).
  • Proven understanding of safety and OSHA compliant processes.
  • Superior leadership skills with proven ability to effectively manage and develop a diverse team of people, and facilitate effective cross-business synergies. (Bi-Lingual a plus)
  • Intermediate financial knowledge sufficient to understand/build/manage financial budgets and statements.
  • Trained and proficient utilizing LEAN Manufacturing practices and at least 3 years of LEAN, 5S and process improvement experience.

Travel Requirements

  • 75% travel required to support the locations assigned within their region.
  • Valid driver’s license required/Motor Vehicle Report Required

#ORBIS

#LI-CD1



               

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Skills Required

  • High school diploma or GED
  • Maintain company-approved forklift operator licenses, potentially for multiple forklift types
  • At least 8 years of direct oversight and management experience in a manufacturing or distribution environment
  • Ability to read and comprehend English instructions, safety rules, maintenance instructions, procedures, and material identifications
  • Understanding of safety and OSHA-compliant processes
  • Strong leadership skills and ability to manage and develop a diverse team
  • Intermediate financial knowledge sufficient to understand, build, and manage budgets and financial statements
  • Training and proficiency in Lean Manufacturing practices, with at least 3 years of Lean, 5S, and process improvement experience
  • Valid driver's license and satisfactory Motor Vehicle Report
  • Ability to complete company training programs
  • Bachelor's degree
  • Basic mechanical skills
  • Experience overseeing multiple remote locations
  • Understanding or experience in supply chain activities, including transportation, reverse logistics, cleaning and sanitation, and asset tracking
  • Bilingual communication skills

Menasha Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Menasha Corporation and has not been reviewed or approved by Menasha Corporation.

  • Retirement Support — The package includes a 401(k) with employer matching after an eligibility period, and some locations also offer profit sharing and pension options. These elements indicate meaningful long‑term savings support.
  • Healthcare Strength — Coverage spans medical, dental, vision, prescription drugs, disability, life, and accidental death and dismemberment. Wellness features such as health coaching, risk assessments, and health-related reimbursements further bolster the offering.
  • Leave & Time Off Breadth — Paid time off and paid holidays are included and described as fair to above average. Employees are encouraged to use their allotment, with specifics varying by position and tenure.

Menasha Corporation Insights

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The Company
HQ: Neenah, WI
4,861 Employees
Year Founded: 1849

What We Do

Menasha has built a culture over more than 170 years of family ownership that values a commitment to superior customer satisfaction and a welcoming work environment where employees collaborate, innovate, thrive, support their communities, and build long, meaningful careers. The success of Menasha Corporation hinges on the talent and hard work of its employees. As our company grows, it is essential that we hire the best and brightest employees to join our workforce. Whether you are interested in customer service, sales, marketing, human resources, manufacturing, information technology, finance, accounting or other career paths, we invite you to take a look at opportunities at Menasha Corporation and its businesses: Menasha Packaging and ORBIS Corporation. For more information about working at Menasha Corporation, visit our careers site at http://careers.menasha.socialsourcingnetwork.com/.

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