Senior Manager, Operational Resilience

Power the Future of Financial Tech at Iress

At Iress, we drive performance for over half a million financial professionals globally with real-time trading, market data, and wealth management software. With 1,100+ people across 12 offices in 8 countries, we blend scale-up momentum with the strength of an established global leader.

The Opportunity

Are you ready to shape and lead operational resilience at scale? As our Senior Manager, Operational Resilience, you will take full enterprise-wide ownership of building, embedding, and maturing Iress’ operational resilience framework, policies, and methodologies across all global business units and corporate functions.

Moving beyond traditional BCP, you will drive a modern, end-to-end operational lens mapping critical business services, setting impact tolerances, overseeing third-party dependencies, and leading response capabilities for severe disruption events.

What You'll Do

• Framework & Policy Leadership: Design and maintain a fit-for-purpose, enterprise-wide Operational Resilience program across all regions.
• Service & Dependency Mapping: Map critical end-to-end operational workflows, identifying key dependencies across technology, data, personnel, and vendors.
• Impact Tolerances & Governance: Establish Board-approved impact tolerances and embed resilience metrics into the Group Risk Appetite Statement (RAS).
• Testing & Scenario Simulations: Plan and execute rigorous simulation exercises based on plausible disruption scenarios (cyber attacks, vendor outages, system failures).
• Third-Party Resilience: Evaluate vendor recovery capabilities and mitigate concentration risks across critical third-party dependencies.
• Executive & Regulatory Assurance: Act as primary SME for Board/Executive committees (ERC, ARC) and external audit/regulatory reviews (e.g., APRA CPS 230, ASIC guidelines).
• Culture & Capability: Drive resilience awareness, standardising BIAs and BCPs across all business units.

What You'll Bring

• Deep SME Expertise: Extensive track record leading Operational Resilience, BCM, DR, and Crisis Management in complex SaaS, fintech, or financial services environments.
• Regulatory Mastery: Comprehensive knowledge of key financial regulatory standards (APRA CPS 230, ASIC, FCA/PRA).
• Matrix Leadership: Outstanding ability to influence executive leadership, tech leaders (CTO, CISO), and decentralized business units.
• Audit & Resilience Assurance: Proven success navigating internal/external audits and risk reviews.
• Qualifications: Relevant industry certifications (CBCP, MBCI, CRISC, CISM) highly regarded.

Why work with us?

• 8 additional paid days per year to extend your weekends
• Hybrid working
• Generous cash bonus for every successful referral
• Starting school leave - 8.5 days of leave to assist your children with the transition to school
• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
• 3 days’ paid leave per year to participate in charity initiatives
• Discounted health insurance premiums
• Access to learning and development programs through LinkedIn Learning

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/

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