This position is open to Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.
About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.
What will I be doing
As our Assistant Executive Housekeeper, you'll help lead a high-performing team and ensure every corner of our hotel reflects our high standards and attention to detail our guests expect. This is a hands-on leadership role where you'll inspire your team, drive operational excellence, and contribute to unforgettable guest experiences. Specifically you will:
Lead and motivate a diverse housekeeping team to consistently deliver exceptional cleanliness and service standards.
Support the day-to-day operation of the housekeeping department, ensuring guest rooms and public areas are maintained to our high standards.
Conduct regular quality inspections and drive continuous improvement across the department.
Coordinate daily team briefings, allocate workloads, and support productivity and roster management.
Take ownership of housekeeping inventory and ordering, ensuring our team has the supplies, linen, and amenities needed to deliver an exceptional guest experience every day.
Collaborate with Front Office, Engineering, and other departments to deliver a seamless guest experience.
Assist with team development, coaching, payroll administration, and labour cost management.
What are we looking for
- Exceptional attention to detail, with a passion for maintaining the highest standards of cleanliness and presentation
- A hands-on approach, leading from the front and being actively involved in daily operations
A want to learn your numbers and financial acumen
- Exceptional communication skills to confidently liaising with guests and team members to ensure clarity, collaboration and a seamless guest experience
Strong guest focus, with the confidence and professionalism to engage directly with guests and resolve concerns effectively
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving:
Competitive salary and bonus structure which rewards high performance.
- Worldwide travel discounts at unbelievable rates for you and your friends and family!
- 25% off Food & Beverage in the hotels.
Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
Skills Required
- Exceptional attention to detail and commitment to high cleanliness and presentation standards
- Hands-on approach to leading and participating in daily operations
- Willingness to learn financial and operational metrics
- Exceptional communication skills with guests and team members
- Strong guest focus and ability to resolve concerns professionally
- Legal right to work in Australia
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
