Senior Manager of Openings & Operations

Reposted 7 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
110K-125K Annually
Senior level
Food • Hospitality
The Role
Lead and support restaurant openings, management transitions, training, and operational excellence across Mina Group locations. Coordinate and audit operations, develop training programs and systems, coach managers and staff, manage financial and compliance controls, and travel extensively to ensure consistent execution of Mina Group standards.
Summary Generated by Built In

Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina. We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Regent Hotels. Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests. We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness.

About the Role:

The Senior Manager of Openings & Operations works alongside the VP and Directors of Operations to support the successful execution of new restaurant openings and operational excellence across Mina Group restaurants nationally and internationally.

This role is responsible for providing operational leadership during restaurant openings, management transitions, training initiatives, and periods requiring additional management support. As a key member of the Restaurant Excellence Team (REX), you will coordinate, supervise, train, and assist in all operational areas at both new and existing restaurants while ensuring Mina Group standards, systems, and culture are executed consistently.

Applicants must be open to relocation and extensive travel.

What we offer:
  • Competitive salary and great benefits including medical, dental and vision coverage for eligible employees

  • 401K with 3% company match

  • Bonus programs

  • Cell phone reimbursement

  • Pre-tax commuter benefits

  • Delicious daily family meal

  • Up to 50% meal discount at Mina Group restaurants

  • Flexible schedules

  • Fun, dynamic, and innovative atmosphere

  • Career advancement opportunities and progressive development plans

Our Ideal Candidate is:

A highly adaptable hospitality leader who thrives in fast-paced, evolving environments and has a passion for restaurant openings, operational excellence, and leadership development. You are energized by building teams, implementing systems, and supporting restaurants through critical operational moments.

You are hands-on, solutions-oriented, and capable of stepping into multiple leadership environments while maintaining exceptional hospitality standards. You lead with professionalism, accountability, emotional intelligence, and strong communication skills while serving as a culture carrier for Mina Group.

You possess a strong operational foundation, exceptional organizational skills, and the ability to influence and develop managers and hourly teams across a variety of concepts and markets.

What you bring to the table:
Professional Attributes
  • Strong knowledge of fine dining front-of-house operations

  • Experience with restaurant openings and operational transitions

  • Ability to develop and execute training programs and operational systems

  • Strong leadership presence with the ability to coach managers and line-level employees

  • Financial acumen including labor management, reporting, inventory controls, and cost management

  • Working knowledge of HR practices, labor laws, and compliance standards

  • Experience conducting operational audits and implementing action plans

  • Strong proficiency with Microsoft Excel, Outlook, and Word

  • Experience with industry systems such as Micros, Toast, OpenTable, SevenRooms, Restaurant365, Avero, or similar platforms preferred

  • Ability to collaborate effectively with Operations, HR, Finance, Culinary, and hotel partners

Basic Qualifications
  • Minimum 5 years of restaurant management experience in fine dining or luxury hospitality environments

  • Multi-unit or multi-state operational experience preferred

  • Minimum 3 restaurant openings in a management role strongly preferred

  • Experience hiring, interviewing, training, and developing teams

  • Strong understanding of health, safety, sanitation, and labor compliance standards

  • Bachelor’s Degree in Hospitality, Business Administration, or related field preferred

  • Ability to frequently lift up to 40 pounds

  • Ability to work extended hours based on business needs

Travel:

Extensive travel is required to perform the essential functions of this role. Travel assignments may include supporting restaurant openings, management transitions, operational refreshes, and training initiatives at Mina Group restaurants nationwide. Travel duration and frequency will vary based on business needs.

When traveling outside of the assigned local market, approved travel expenses and per diem will be reimbursed in accordance with Mina Group travel policies.

Salary for this role is $110,000-$125,000/yr

The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing [email protected].

Skills Required

  • Minimum 5 years of restaurant management experience in fine dining or luxury hospitality environments
  • Multi-unit or multi-state operational experience
  • Minimum 3 restaurant openings in a management role
  • Experience with restaurant openings and operational transitions
  • Strong knowledge of fine dining front-of-house operations
  • Ability to develop and execute training programs and operational systems
  • Experience hiring, interviewing, training, and developing teams
  • Financial acumen including labor management, reporting, inventory controls, and cost management
  • Working knowledge of HR practices, labor laws, and compliance standards
  • Experience conducting operational audits and implementing action plans
  • Strong proficiency with Microsoft Excel, Outlook, and Word
  • Experience with industry systems such as Micros, Toast, OpenTable, SevenRooms, Restaurant365, or Avero
  • Bachelor's Degree in Hospitality, Business Administration, or related field
  • Ability to frequently lift up to 40 pounds
  • Ability to work extended hours based on business needs
  • Willingness to relocate and extensive travel
  • Strong leadership presence with ability to coach managers and line-level employees
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The Company
Year Founded: 2002

What We Do

The MINA Group is a San Francisco-based restaurant management company led by James Beard Award-winning Chef Michael Mina. The company specializes in creating and operating innovative, upscale full-service and virtual restaurant concepts. Operating for nearly two decades, it manages a diverse portfolio of over 40 brands and outlets across the United States and Dubai, focusing on exceptional guest experiences and the art of hospitality.

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