Senior Manager, Mid-Market

Posted 4 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
260K-350K Annually
Senior level
Digital Media • Information Technology • Productivity • Software
Mural is a collaborative intelligence company powering effective ideation, innovation, alignment, and team building.
The Role
Lead and mentor a team of Account Executives in a SaaS sales environment, focusing on new logo acquisition and account expansion.
Summary Generated by Built In

ABOUT THE TEAM

 Our Mid-Market Sales organization plays a critical role in helping fast-growing companies standardize collaboration, drive cross-functional alignment, and scale innovation across distributed teams.

The Mid-Market AE team operates in a high-velocity, product-led growth (PLG) environment focused on converting engaged users and workspaces into strategic business relationships and new logo acquisition. This team partners closely across Renewal Managers, Solutions Consultants, Customer Success, and Marketing to drive net-new acquisition, PLG upsell, and expansion opportunities.

YOUR MISSION

You will lead a team of high-performing full-cycle AEs responsible for new logo acquisition, PLG conversion, and early-stage account expansion within the Mid-Market segment.

You will help your team execute Mural’s Buyer-Aligned Sales Process and coach reps through complex multi-threaded deals, improve forecast accuracy, and create repeatable pipeline generation strategies that drive predictable growth.

This role requires a strong operator and coach who thrives in a fast-paced SaaS environment and can balance strategic leadership with tactical execution.

WHAT YOU'LL DO
  • Lead, mentor, and develop AE team members, fostering a collaborative and high-performance culture. Provide guidance on sales strategies, customer engagement, and pipeline management.

  • Collaborate with senior leadership to set and implement sales strategies that align with Mural’s growth objectives, ensuring efficient prospecting, outreach, and consultative selling approaches.

  • Track and assess team performance through key metrics and KPIs. Regularly review individual and team progress against goals, providing coaching to optimize outcomes.

  • Work closely with Account Managers, Customer Success Managers, and Marketing to ensure coordinated customer interactions and optimize lead generation and conversion.

  • Develop and refine processes for AEs, including prospecting, outreach, and pipeline management, to maximize efficiency and effectiveness.

WHAT YOU'LL BRING
  • 5+ years of experience in sales with 2+ years of people management experience in a B2B SaaS environment

  • Coaching mindset: you invest in developing people, give direct and actionable feedback, and know how to tailor your approach to where each rep is in their growth

  • Proven track record of meeting and exceeding targets in a B2B SaaS environment.

  • Strong organizational and strategic thinking skills, with a focus on driving results.

  • Excellent communication and interpersonal skills, with a talent for building and nurturing customer and internal team relationships.

  • Proficiency in Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other sales tools; familiarity with Pocus, Drift, and similar tools is a plus.

  • Background in visual collaboration software or related technologies is preferred. 

The base salary + variable pay for this role ranges from $260,000 - $350,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills Required

  • 5+ years of experience in sales
  • 2+ years of people management experience in a B2B SaaS environment
  • Proven track record of meeting and exceeding targets in a B2B SaaS environment
  • Strong organizational and strategic thinking skills
  • Excellent communication and interpersonal skills
  • Proficiency in Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other sales tools
Am I A Good Fit?
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The Company
HQ: San Francisco, CA
650 Employees
Year Founded: 2011

What We Do

Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate. Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.

Why Work With Us

Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!

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