Senior Manager, Marketing PMO

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Overview

We are seeking a highly strategic and operationally driven Sr. Manager, Marketing PMO to lead and scale the operational infrastructure that powers our marketing organization. This role will serve as the connective layer across all marketing functions and key cross-functional stakeholders—driving alignment, prioritization, execution excellence, and scalable ways of working during a period of accelerated growth and organizational evolution.

Reporting into the Head of Growth & Engagement Marketing, this leader will oversee the marketing PMO function and guide a team of project managers and coordinators responsible for campaign operations, planning, and workflow execution. The role will work alongside their team and key marketing partners to elevate how marketing operates by building integrated planning frameworks, scalable governance models, operational rigor, and enterprise-wide visibility that enable the organization to execute with greater speed, clarity, and impact.

This is an ideal opportunity for a systems-oriented leader who excels at driving organizational effectiveness, influencing at the executive level, and transforming operational complexity into scalable, high-performing processes.

What You’ll Do

• Lead and Evolve the Marketing PMO Function: Own the vision, strategy, and roadmap for the Marketing PMO function, building scalable operating models, governance structures, and delivery frameworks that elevate organizational maturity across planning, prioritization, resource management, and execution oversight. Lead and mentor a high-performing PMO team while driving operational excellence across the marketing organization.

• Drive Enterprise Marketing Planning & Integrated Operations: Oversee quarterly planning, campaign planning, roadmap management, and organizational prioritization across marketing functions, ensuring alignment between business objectives, resource allocation, delivery timelines, and execution priorities. Lead cross-functional planning cadences and operational reviews that improve transparency, accountability, and decision-making.

• Connect Marketing Ways of Working Across Teams: Harmonize workflows and operating rhythms across Product Marketing, Creative & Content, Communications, Channel Marketing, Growth & Engagement, Events, and other functions by implementing scalable processes, governance models, intake systems, and collaboration frameworks that improve execution quality and reduce operational friction.

• Partner Cross-Functionally to Drive Strategic Execution: Serve as a strategic operational partner across business, product & technology, finance, legal, operations, and customer service teams, leading complex cross-functional initiatives while proactively identifying organizational risks, execution gaps, resource constraints, and process inefficiencies to ensure alignment with company and GTM priorities.

• Optimize Tools, Reporting & Operational Visibility: Own and evolve the marketing organization’s work management ecosystem, including Asana and related operational tools, while developing executive dashboards, reporting frameworks, operational KPIs, templates, playbooks, and AI-enabled workflows that improve visibility, consistency, efficiency, and scalability across the organization.

• Champion Continuous Improvement & Organizational Excellence: Foster a culture of accountability, collaboration, agility, and continuous improvement by leading operational transformation initiatives, driving adoption of new tools and processes through effective change management, and continuously refining marketing operating models to support evolving business needs and future growth.

Salary Range: The salary range for this position is $139,000 - $225,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Who You Are

• 10+ years of experience in Marketing Operations, PMO, Program Management, Business Operations, or related fields, including 3–5 years of people leadership experience managing and developing high-performing teams.

• Proven success leading and scaling PMO or operational functions within fast-paced, matrixed organizations, with the ability to connect strategic goals to scalable execution frameworks and operational processes.

• Deep understanding of integrated marketing organizations, campaign operations, GTM planning, and cross-functional execution, including experience building enterprise planning processes, governance models, and operational frameworks.

• Strong cross-functional collaborator, systems thinker, and change leader with experience aligning stakeholders, navigating complexity, and driving organizational transformation in high-growth environments.

• Demonstrated success managing complex cross-functional programs with competing priorities, strong operational rigor, and the ability to translate data and complexity into clear recommendations, action plans, and executive-level communication.

• Expertise with work management and collaboration tools such as Asana, Jira, Monday.com, Workfront, Smartsheet, Airtable, or similar platforms.

• Bachelor’s degree required; PMP, Agile certification, advanced degree, or equivalent operational leadership experience is a plus.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

#BI-remote #BI-hybrid #LI-remote

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We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

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