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Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Provide world-class customer support for PCGS across phone, email, social media, Live Chat, message boards and in person. Resolve escalations and claims, research and process orders and memberships, participate in outbound retention campaigns, meet call center metrics, assist at trade shows when needed, and support general office duties while working onsite full-time in Santa Ana.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Manage in-person appointment scheduling and order processing for Beckett Collectibles, assist customers with order procedures, perform reception and administrative duties, organize and package orders, restock supplies, and support ad hoc operational projects. Role is onsite in Plano, TX, Monday–Friday, and requires lifting up to 40 pounds.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The role involves cataloging, moving, shipping collectibles, performing inventory audits, and ensuring a safe work environment at the Collectors Vault.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As an Order Processor, you'll open and itemize mail, verify orders, print stickers, and package items for shipping, ensuring accurate processing of orders in a fast-paced environment.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead strategy and execution for PSA's TCG and Pop Culture grading categories, including product marketing, go-to-market planning, partnership building, and growth performance management.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The researcher at PSA will visually verify, identify, and classify sports trading cards while conducting research using various resources and maintaining communication with other departments.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Director of Engineering will lead platform engineering strategy and teams, enhancing developer experience, driving AI integration, and establishing governance for development practices.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Own and configure the Workday Learning module and support broader Workday HCM. Manage learning programs, integrations, security, reporting, and release testing. Partner with Talent Development and stakeholders to translate requirements into scalable solutions, provide tier 2/3 support, build learning reports/dashboards, and drive process improvements and change management.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Supply Chain Operations Manager leads warehouse operations, ensures efficient material management, optimizes inventory control, and drives process improvements, while managing a team and collaborating with various departments.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Provide on-site IT support for events, new site openings, and corporate offices. Configure/install computers, networks, AV, and security equipment; manage AD/Okta/Google Workspace accounts; deploy desktop apps; troubleshoot LAN/WAN/WiFi, printers, and conferencing systems; document ticketing activity; provide after-hours on-call support and travel frequently to support remote sites and trade shows.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Manage and scale PSA's strategic partnership with eBay. Serve as primary partner contact, lead cross-functional project execution, monitor performance metrics, identify process improvements, and enable scalable program tracking and reporting.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Supervise Receiving, Research, Encapsulation, Quality Control, or Shipping teams; manage daily production metrics, train and develop staff, resolve operational issues, maintain safety and merchandise security, and implement process improvements to meet departmental goals.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Marketing Manager for PSA UK will lead marketing initiatives, develop strategies for the UK market, manage channels, and build brand awareness.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Manage safety, staffing, and performance of weekend shift employees. Monitor productivity, assign tasks, ensure quality, and lead operations to meet KPIs while improving team efficiency.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Shift Lead, Vault oversees daily vault operations, mentors team members, ensures inventory accuracy, and handles shipping, all while maintaining high quality and service standards.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Growth Manager will develop and execute sales strategies, build partnerships, collaborate cross-functionally, monitor market trends, and manage key customer relationships to drive submission growth in the APAC region.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As an Operations Associate, you'll handle mail sorting, item verification, quality control, invoicing, and shipping responsibilities while ensuring accurate processing of collectibles.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Design, build, and operate scalable AWS-based backend services and APIs for the Collectors Vault. Own architecture and delivery, improve performance and reliability, mentor engineers, and leverage modern AI tools to accelerate development and engineering velocity.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead backend and full-stack work on the Payments team, building multi-gateway integrations (Stripe, PayPal), payment APIs, and customer payment UIs. Ensure secure, compliant (PCI-DSS) payment flows, reliability, observability, and scalability across AWS/Kubernetes microservices. Partner cross-functionally to design architecture, implement settlement/reconciliation, and maintain high availability.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Build and operate the Power Packs customer experience and backend services. Design data foundations, APIs, and integrations across platform services. Troubleshoot distributed systems, contribute full-stack plumbing as needed, improve observability and documentation, and collaborate with Product and partner teams to deliver scalable, multi-tenant marketplace capabilities.
