Senior Manager, Logistics

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

The Senior Manager of Logistics is a key leadership position that oversees and continually seeks ways to improve performance in operations, specifically including transportation, warehousing, distribution, and global distribution networks.

• Leads development and implementation of freight procurement events and ensures execution using logistics management best practices.
• Develop vendor onboarding, performance management, and compliance programs and monitor/audit to ensure continued alignment with business objectives.
• Leader will drive positive change by developing new and enhanced processes, metrics and KPI’s, reporting key findings to senior leadership, and leading project implementation from concept to realization.
• Responsible for initiating, leading, and successful realization of cost saving and performance improvement projects, including (for example) logistics network optimization, DC utilization, carrier contract and mode effectiveness, and vendor performance improvement.
• Provide strategic leadership for the movement and storage of raw materials and finished goods to provide the necessary levels of service to both internal and external customers.
• Create and implement logistics vendor performance management processes and KPIs.
• Lead continuous improvement to drive performance improvement that differentiates LNW Gaming to customers in terms of cost and service.
• Leverage advanced analytical techniques to identify and implement complex logistics network and procurement improvement projects.

Additional Responsibilities:

• This role requires partnering with leadership across the organization and identifying opportunities for improvements in cost and service levels.
• Collaborate to develop and implement short/long term global logistics strategies to support the growth of the organization in a cost-effective manner while improving service and reliability.
• Research and implement new tools to advance supply chain digitalization and aid in resolving complex and routine process issues while fostering a culture of continuous improvement.
• Ensure maximum customer service, order fill rate, on-time shipment, on-time delivery, order accuracy, and optimal performance, balanced with cost and resilience.
• Define and manage key internal and client-facing metrics and KPIs; define strategies for continuous improvement (e.g. cost, on-time delivery, quality, and service levels).
• Develop and demonstrate understanding of the gaming business to better optimize logistics activities in a strategic and meaningful way.
• Oversee multi-facility warehouse assets, multiple vendors across modes, distributed operations sites, and capital projects in compliance with company’s policies and vision, including receiving, warehousing and distribution operations.
• Centralize and optimize global routing guides to improve performance and transparency related to global logistics activities.
• Develop and implement best practices for inbound freight to minimize cost and material availability.
• Initiate and conduct comprehensive RFQs across transportation modes (LTL, TL, parcel, air, ocean, forwarding, brokerage).
• Contribute thought leadership and functional expertise to IT-related and systems development projects.

WHAT SUCCESS LOOKS LIKE

• Result oriented individual who will be driving below and not limited to KPIs:
  • Six Sigma and/or Kaizen Projects
  • Drive QA standards via implementation of KPIs and SOPs
  • Freight Cost per Unit
  • Service Fill Rate percentage
  • On-Time delivery
  • Freight damage and returns ratio
  • Safety Initiatives
• Ensures Accountability – Holding self and others accountable to meet commitments
• Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results – Consistently achieving results, even under tough circumstances
• Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Minimum Qualifications:

• Eight years of experience in logistics management environment
• At least two years of experience managing freight vendors, including truckload and LTL carriers
• Demonstrated experience initiating and managing freight bid events (RFQs) in one or more of the following modes: truckload, less-than-truckload, small parcel, air freight, expedited freight
• Minimum one year of experience managing complex projects with track record of delivery on time and within budget
• Advanced analytical abilities including Excel, PowerBI

Preferred Traits, Knowledge, Skills, and Abilities:

• Bachelor’s degree required along with relevant technical experience in supply chain design, logistics and freight procurement, problem solving and project management
• Demonstrate leadership in building a culture of Continuous Improvement for processes and operations management,  
• Experience with demonstrated successes across complex multidivisional operations (Lean or Six Sigma experience highly valued) including process mapping and process re-design
• Proven ability to deliver results cross-functionally with exceptional interpersonal skills including the ability to build a team, lead, motivate, drive performance and accountability
• Able to hit the ground running – a confident, self-starter with the ability to organize, plan, manage and prioritize projects
• High analytical ability and drive to gather and interpret data beyond surface level to further develop, recommend, and implement solutions
• Proven track record for anticipating issues and having implemented processes/standards to address items before they occur and ability to adjust on the move
• High level expertise/experience with Microsoft Office Suite (Excel, PPT, Word), data visualization tools/dashboard development (PowerBI)
• Demonstrates leadership by being able to translate company’s vision, core values, integrity and accountability into executable projects that add value
• Experience playing a prominent role in designing, executing and managing a logistics network with multiple state operations
• Operational experience with advanced ERP systems

Physical Requirements:

• Ability to stand for extended periods of time
• Ability to lift from 5 to 50 pounds

Work Conditions: 

• May require weekend and evening hours.

Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses.   As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.