- Develop and build highly personalized, contextual lifecycle journeys in Braze that address key business goals across teams
- Create and evolve email templates to effectively scale and automate lifecycle programming, using HTML/CSS and Liquid
- Arbitrate content at the user level to ensure members see the most relevant content at the right time
- Stand up lifecycle dashboards in partnership with the data team to continuously monitor campaign volumes and metrics
- Report on campaign performance and use insights to continuously optimize lifecycle content
- Work closely with product marketers to map user journeys and identify opportunities for experimentation and growth
- Find efficiencies in the lifecycle workflow by integrating and leveraging AI tooling
- Implement rigorous campaign QA processes to ensure flawless execution
- Collaborate with engineering teams on technical implementations and eventing architecture
- Must Have:
- 5+ years of lifecycle marketing experience
- Strong intuition for the user and ability to balance customer experience with business needs
- Extensive experience working in Braze with strong knowledge of Liquid
- Expertise building emails with HTML and CSS
- Background working with engineering to trigger, power, and automate campaigns in Braze
- Exposure to martech platforms such as Census, Segment, FullStory, etc.
- Strong communication skills, creative problem-solving ability, and attention to detail
- Thrives in a fast-paced, startup environment with ambiguity
- Nice to Have:
- Design and/or copywriting skills
- Experience with email deliverability
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
- Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
Skills Required
- 5+ years of lifecycle marketing experience
- Strong user intuition and ability to balance customer experience with business needs
- Extensive experience working in Braze with strong knowledge of Liquid
- Expertise building emails with HTML and CSS
- Background working with engineering to trigger, power, and automate campaigns in Braze
- Exposure to martech platforms such as Census, Segment, FullStory
- Strong communication skills, creative problem-solving ability, and attention to detail
- Ability to thrive in a fast-paced, ambiguous startup environment
- Design and/or copywriting skills
- Experience with email deliverability
What the Team is Saying
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Bilt Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as fully paid for medical, dental, and vision, with buy‑up options, HSA support, and access to services like One Medical. Feedback suggests this breadth is notably strong for a growth‑stage fintech.
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Equity Value & Accessibility — Equity is offered to all new hires with refresh grants, positioning ownership as a standard part of total compensation. Feedback suggests this increases upside potential across roles.
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Strong & Reliable Incentives — Annual bonuses are positioned as a consistent part of the compensation package across levels. Feedback suggests this adds dependable variable pay alongside base and equity.
Bilt Insights
What We Do
Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live. Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, pharmacy, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program. In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more. While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.
Why Work With Us
Bilt Rewards is revolutionizing how people pay rent by rewarding them at home and in their neighborhoods. Here, you'll shape the future of rewards programs while working in a high-impact, fast-paced startup environment. Join our collaborative culture, learn from industry experts, and grow your career while making a meaningful difference.
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Bilt Offices
OnSite Workspace
We’re an in-person company where energy and collaboration fuel our creativity, agility, and speed. With most of our team in the office 4-5 days a week, we create an environment that sparks new ideas and drives our momentum forward.
