Senior Manager of Learning & Development

Position Summary:
Responsible for managing and executing learning and development programs for adult admissions teams, ensuring consistent delivery of training, skill development, and employee engagement initiatives. Supports the Director of Learning & Development in implementing organizational learning strategies.

Responsibilities:

Training & Development

• Deliver and facilitate training programs across adult admissions teams, including onboarding, skills development, and refresher courses.
• Coordinate and maintain learning resources, e-learning modules, and classroom-based materials to ensure consistent program delivery.
• Partner with subject matter experts to develop and update training content aligned with operational needs and organizational goals.
• Monitor and report on training participation, completion rates, and immediate learning outcomes.
• Conduct needs assessments in collaboration with team leads to identify skill gaps and operational training requirements.
• Support the rollout of new processes, policies, and systems by providing targeted training and reinforcement tools.
• Assist in the implementation of mentorship, coaching, and peer learning programs under the guidance of the Director.
• Continuously collect feedback from participants to improve training quality, engagement, and relevance.
• Ensure compliance with internal standards, regulatory requirements, and company learning policies.

Education and Experience:
Bachelor’s degree from a college or university in a related field with a minimum of five years of experience in learning and development, training, or related fields, or equivalent combination of education and experience. 5+ years managing or facilitating operational training programs, both onsite and remotely.

Great benefits including - 

Medical , dental, and vision

Generous PTO and holidays! Including your birthday!

Equal Opportunity Employer
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