Senior Manager, Key Accounts

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
131K-216K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Manages strategic key accounts with approximately $1 million or greater potential, driving profitable growth, account strategy execution, customer relationships, RFPs, business reviews, contract compliance, and cross-functional coordination. Provides direction to sales teams, develops customer value propositions, coordinates resources across multiple sites, and supports new business wins. Requires strong sales, negotiation, financial analysis, leadership, and project management capabilities, plus regular customer travel.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

About Us:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Commercial team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

Discover impactful work:

The Senior Manager of Key Accounts is responsible for relationship and account management at customers with approximately $1 Million or greater potential within a specific segment and ensures market penetration and profitability at these accounts, while achieving sales and profit forecasts. This is an exciting opportunity where you will focus on all account development activities including account strategy execution and management, ongoing communication of value proposition and value-added programs and services, resource coordination, price management, initiation of RFP responses, where applicable, and achievement of forecasted profitable growth.

Key responsibilities will be:•       Drive significant Lab Products growth at large, strategic, key accounts, including new wins and high growth customers•       Build and manage account growth strategies and implement plans•       Coordinate across multiple sites in Americas, collaborating with global commercial leads as needed•       Act as single point of contact for customers and channels•       Understand customer satisfaction and coordinate actions to mitigate issues•       Collaborate with the Corporate Accounts team and other Thermo Fisher businesses to drive total company value proposition.•       Own the Request for Proposal process•       Coordinate business development initiatives with commercial team•       Conduct business reviews with customers, as appropriate•       Provide direction to managers/sales representatives on execution of account strategies•       Evaluate customer performance for contract compliance, as applicableKeys to Success:Education
  • Bachelor’s degree required; Master’s degree in Science or MBA preferred
Experience
  • 10+ years of meaningful work experience
Knowledge, Skills, Abilities

•       Confirmed ability to maintain and grow senior level customer relationships across multiple areas including: Sourcing, Production, Research, Materials Management, etc.

•       Sales experience with large, key, research accounts and/or healthcare accounts

•       Successful sales record with demonstrated ability to drive significant growth

•       Strong financial analysis, negotiation, and project management skills

•       Strong leadership skills in a matrix environment

•       Knowledge of Salesforce, Word, Excel, and PowerPoint a must

•       Able and willing to travel to customer locations regularly

•       Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement


Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Compensation and Benefits

The salary range estimated for this position based in Pennsylvania is $130,900.00–$215,900.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • Bachelor's degree
  • Master's degree in Science or MBA
  • 10+ years of meaningful work experience
  • Experience maintaining and growing senior-level customer relationships across sourcing, production, research, and materials management
  • Sales experience with large key research accounts and/or healthcare accounts
  • Demonstrated successful sales record driving significant growth
  • Strong financial analysis skills
  • Strong negotiation skills
  • Strong project management skills
  • Strong leadership skills in a matrix environment
  • Knowledge of Salesforce, Word, Excel, and PowerPoint
  • Ability and willingness to travel to customer locations regularly

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Healthcare Strength — Health coverage is described as comprehensive, with PPO and high-deductible options, HSA/FSA choices, mental-health services, and company contributions on some plans. The broader package also includes company-paid disability insurance and other supportive programs.
  • Retirement Support — A 401(k) match of 100% up to 6% after a waiting period is frequently highlighted as a standout element. This level of matching is seen as stronger than basic employer offerings.
  • Strong & Reliable Incentives — Annual bonus structures are viewed as a dependable part of total compensation in many roles. These incentives help enhance the overall package where base pay may be less competitive.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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