Senior Manager – IT Business Ops

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Job Title:  Senior Manager – IT Business Ops

Department: Technology

Location:  Atlanta, GA (preferred) and Frisco, TX

*MUST BE ONSITE 3X A WEEK*

Responsibilities:

We are seeking an Senior Manager – IT Business Ops who is passionate about optimizing business processes and leveraging technology to drive efficiency. The ideal candidate is eager to learn, works collaboratively with various teams, and stays updated with the latest developments in business operations and IT management. We value individuals who are proactive, detail-oriented, and ready to contribute their expertise to our diverse operational projects. If you thrive in a dynamic environment and are looking for a role where you can make a significant impact, we would love to hear from you. 

Key Expectations:

• Develop and execute strategic plans to improve operational efficiency across the organization.
• Oversee the implementation of new technologies and systems to streamline operations and drive innovation.
• Ensure all operations comply with industry regulations and standards to maintain legal and ethical standards.
• Lead and manage cross-functional projects and initiatives to support business growth and development.
• Conduct regular reviews of operational processes to identify areas for improvement and implement necessary changes.
• Collaborate with senior leadership to ensure operational goals are aligned with overall business objectives.
• Continuously optimize systems and procedures to enhance efficiency and effectiveness.
• Identify and mitigate operational risks to ensure smooth and secure business operations.
• Monitor and analyze cloud expense data to identify opportunities for optimization and cost savings.
• Engage with engineering teams to implement recommendations that reduce waste and improve cloud efficiency.

Minimum Qualifications:

• Bachelor’s degree in a technical discipline with 12+ years of experience or advanced degree with commensurate level of work experience 
• Develop and execute strategic plans to improve operational efficiency across the organization
• Oversee the implementation of new technologies and systems to streamline operations and drive innovation
• Ensure all operations comply with industry regulations and standards to maintain legal and ethical standards
• Lead and manage cross-functional projects and initiatives to support business growth and development
• Conduct regular reviews of operational processes to identify areas for improvement and implement necessary changes
• Collaborate with senior leadership to ensure operational goals are aligned with overall business objectives
• Continuously optimize systems and procedures to enhance efficiency and effectiveness
• Identify and mitigate operational risks to ensure smooth and secure business operations
• Use tools such as Apptio, Excel, and other analytics platforms to visualize cloud spend and support internal reporting and decision-making.

Preferred Qualifications:

• Effective communication skills to articulate technical information 

• Problem-solving skills to troubleshoot and resolve business-related issues 

• Ability to work well in a team environment 

• Experience communicating financial analysis and cloud cost optimization strategies to both technical and financial audiences.
• Strong proficiency in data analysis tools (e.g., Excel, SQL, Apptio) with the ability to interpret complex datasets and deliver actionable insights

• Adaptability to learn new business analysis tools and methodologies 

#LI-AD1

#LI-HYBRID

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.