Senior Manager, Investment Operations - Digital Assets

Posted 18 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
85K-171K Annually
Senior level
Fintech
The Role
Manage day-to-day operations for digital asset investment products, overseeing trade and investment lifecycle, cash flows, controls, and product launches. Coordinate with front office, fund administrators, engineers, trading counterparties, and vendors to reduce operational risk and support new product development.
Summary Generated by Built In
Job Description:

Note: Fidelity is not providing immigration sponsorship for this position 

The Role 

Reporting to the VP of Investment Operations, the Senior Manager supports Fidelity Digital Asset Management (FDAM) by performing the day-to-day operations of digital asset investment products. In this diverse role, the Senior Manager will interact with the front office, business partners, fund administrators, investment professionals, software engineers, trading counterparties, and external vendors and will perform activities that reach across each of these domains.  

This person will support the trade and investment lifecycle and associated processes from a day-to-day management and oversight perspective. They will coordinate the flow of funds into/out of investment products and ensure operational risks and controls are appropriately aligned. In addition to daytoday responsibilities, the Senior Manager will provide operational support for new product development and product launches through working with our internal and external business partners to support trading and operational capabilities. 

The Expertise and Skills You Bring 

  • 6-10 years of proven experience in front office trading operations, with strong exposure to trade lifecycle management, execution support, and settlement processes 

  • Prior digital asset experience or a demonstrated personal experience in cryptocurrency and emerging digital asset trends is strongly preferred. 

  • Foundational understanding of back, middle, and front office trading & investment operations  

  • Experience working in a fast paced, multifaceted trading firm, hedge fund, or asset management environment 

  • Quality delivery and execution; attention to detail is paramount 

  • Strong communication and interpersonal skills with the ability to collaborate optimally 

  • Desire to work alongside investment professionals and senior leaders 

  • Advanced analytical and problem-solving skills, with a proactive approach to identifying risks and implementing process improvements 

  • Forward-thinking mindset, driving innovation and continuous improvement to reduce operational risk 

  • Bold, ambitious, and entrepreneurial spirit 

  • Bachelor’s degree required; emphasis on business and/or financial services preferred 

The Team 

Fidelity Digital Asset Management (FDAM) is building an investment platform offering digital asset products and services designed to meet the growing needs of Fidelity’s retail customers and intermediary and institutional clients. The Investment Operations team is a highly collaborative group working on projects across the FDAM organization to enable new operational capabilities and product launches.  

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $85,000-171,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:Investment Operations

Skills Required

  • 6-10 years of proven experience in front office trading operations, trade lifecycle management, execution support, and settlement processes
  • Prior digital asset experience or demonstrated personal experience in cryptocurrency and emerging digital asset trends
  • Foundational understanding of back, middle, and front office trading and investment operations
  • Experience working in a fast-paced trading firm, hedge fund, or asset management environment
  • Bachelor's degree (business or financial services emphasis preferred)
  • Strong communication and interpersonal skills with ability to collaborate across teams
  • Advanced analytical and problem-solving skills; proactive identification of risks and process improvements
  • Quality delivery and execution with strong attention to detail
  • Desire to work alongside investment professionals and senior leaders
  • Forward-thinking mindset driving innovation and continuous improvement to reduce operational risk

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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