Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Role and Responsibilities
• Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating
important partnerships with internal and external stakeholders.
• Process Improvement: Ensuring that systems, procedures, and methodologies are in place with relevant controls.
• Risk Assessment: Conduct risk assessments on digital projects, existing systems, and third parties to identify potential
risks and recommend action plans to mitigate them.
• Compliance Review: Ensure compliance with established policies and applicable regulations by conducting compliance
reviews on control effectiveness.
• Policy Development: Assist in developing policies, standards, and guidelines to ensure the safety of IT assets in
adherence to business needs, industrial best practices, and regulatory requirements.
• Governance Support: Support the Head of Technology Operations to ensure effective technology risk oversight and
governance.
Regulatory Support: Assist the technology teams in their interactions with regulators, including inspections, surveys, and
consultation papers.
• Third Party Risk Management – Ensure Third Party Risk Management in line with policies and
conduct Due Diligences on 3rd party vendors.
• Attestation / Assurance – Conduct thematic reviews of Technology Operations Processes, identify
lapses and implement controls together with the Tower Leads
• Audits – Managing internal and external Audits touching Global Technology Operations and ensure
alignment on Process / artefacts and potential observations.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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What We Do
In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region.
Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets.
We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information
Prudential plc: https://www.prudentialplc.com/
Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation







