At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
At Finastra, we are a global leader in financial services software, committed to broadening access to financial services and shaping the future of banking. Our solutions support over 7,000 customers, including 80% of the world's top 50 banks, across more than 110 countries, powering mission-critical capabilities in Universal Banking, Payments, Lending, and Treasury & Capital Markets.
We are looking for an experienced Inside Sales Manager to lead and develop a high-performing global Inside Sales team. This is a key leadership role responsible for driving qualified pipeline growth, accelerating revenue generation, and improving sales productivity across our Lending business. You will play a critical part in connecting Marketing, Sales, and Operations to ensure demand generation activities translate into measurable business outcomes and support Finastra's continued growth.
If you are passionate about developing talent, driving sales excellence, leveraging modern sales technologies, and delivering commercial results within a global organisation, we'd love to hear from you.
About the Role
As Inside Sales Manager, you will lead a team of Inside Sales Representatives responsible for generating qualified sales opportunities and contributing predictable pipeline growth. You will drive performance against pipeline and conversion targets while creating an environment focused on coaching, accountability, and continuous improvement.
Working closely with Sales, Marketing, Product Marketing, Sales Operations, and Executive Leadership, you will ensure alignment across go-to-market initiatives and play an active role in optimizing sales processes, adopting new technology, and enhancing team productivity.
This is an excellent opportunity for a sales leader who enjoys combining people leadership with operational excellence and strategic execution.
Key Responsibilities
Leadership & Team Development
Recruit, develop, and retain a high-performing team of Inside Sales professionals.
Establish clear performance expectations, coaching frameworks, and accountability measures.
Conduct regular performance reviews, career development discussions, and coaching sessions.
Lead workforce planning, talent development, succession planning, and onboarding initiatives.
Foster a culture of collaboration, learning, and high performance across a globally distributed team.
Pipeline Generation & Revenue Growth
Own team performance against qualified pipeline creation targets.
Drive lead management excellence and optimise conversion throughout the sales funnel.
Ensure predictable pipeline growth aligned to business revenue objectives.
Conduct regular pipeline reviews and performance assessments.
Monitor pipeline health, forecasting accuracy, and campaign effectiveness.
Ensure compliance with lead response SLAs and activity targets.
Sales Strategy & Execution
Translate corporate growth objectives into scalable inside sales programs and initiatives.
Develop territory coverage strategies and market segmentation approaches.
Recommend resource allocation and investment priorities to maximise business impact.
Partner with regional Business Development Managers to identify growth opportunities and market expansion plans.
Support regional and global go-to-market execution strategies.
Operational Excellence
Continuously improve sales processes, productivity, and overall operational efficiency.
Develop and maintain performance reporting and management frameworks.
Drive effective utilisation of Salesforce, Revenue.io, ZoomInfo, LinkedIn Sales Navigator, and other sales technologies.
Lead the adoption of AI-enabled sales tools, automation capabilities, and sales enablement solutions.
Implement scalable best practices across the Inside Sales function.
Stakeholder Partnership
Collaborate closely with Sales leaders to align pipeline generation priorities and business goals.
Partner with Marketing teams to improve campaign effectiveness and lead quality.
Work alongside Sales Operations to optimise reporting, planning, and operational processes.
Influence senior stakeholders on growth initiatives, sales strategies, and investment decisions.
What You Bring
Experience & Expertise
Proven experience leading Inside Sales, Sales Development, Business Development, or Demand Generation teams.
Strong understanding of B2B sales, demand generation, and pipeline creation methodologies.
Experience within enterprise software, SaaS, technology, fintech, or financial services environments.
Knowledge of pipeline management, forecasting, sales performance metrics, and revenue generation strategies.
Demonstrated success in developing, coaching, and motivating high-performing sales teams.
Experience operating within global, matrixed organisations.
Technical & Commercial Knowledge
Strong understanding of modern sales engagement platforms and CRM systems.
Hands-on experience with Salesforce, Revenue.io, ZoomInfo, LinkedIn Sales Navigator, and similar tools.
Familiarity with AI-enabled sales technologies and automation solutions.
Understanding of complex enterprise buying journeys and multi-stakeholder sales environments.
Ability to analyse performance data and translate insights into actionable improvements.
Personal Attributes
Results-driven with a strong commercial mindset.
Excellent leadership, coaching, and people management skills.
Strong communication and stakeholder management capabilities.
Strategic thinker with the ability to execute effectively.
Comfortable influencing and collaborating across multiple teams and levels of the organisation.
Passionate about continuous improvement, innovation, and developing talent.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
*Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
Skills Required
- Experience leading Inside Sales, Sales Development, Business Development, or Demand Generation teams
- Strong understanding of B2B sales, demand generation, and pipeline creation methodologies
- Experience in enterprise software, SaaS, technology, fintech, or financial services
- Knowledge of pipeline management, forecasting, sales performance metrics, and revenue generation strategies
- Demonstrated success developing, coaching, and motivating high-performing sales teams
- Experience operating within global, matrixed organizations
- Strong understanding of sales engagement platforms and CRM systems
- Hands-on experience with Salesforce, Revenue.io, ZoomInfo, LinkedIn Sales Navigator, or similar tools
- Familiarity with AI-enabled sales technologies and automation solutions
- Understanding of complex enterprise buying journeys and multi-stakeholder sales environments
- Ability to analyze performance data and translate insights into actionable improvements
- Results-driven commercial mindset
- Excellent leadership, coaching, people management, communication, and stakeholder management skills
- Ability to think strategically and execute effectively across multiple teams and organizational levels
Finastra Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finastra and has not been reviewed or approved by Finastra.
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Leave & Time Off Breadth — Leave is positioned as flexible/“unlimited” in many roles, which can support work-life balance when team norms allow it. Hybrid/flexible working is also framed as a core part of the overall rewards experience.
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Parental & Family Support — Parental leave is described as relatively generous in the US, with multiple references to roughly three months (or around 12 weeks) fully paid and equal leave for mothers and fathers. This is repeatedly highlighted as a meaningful component of the benefits package.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through offerings like an Employee Assistance Program and TaskHuman coaching, alongside volunteering time off and employee networks. These programs broaden total rewards beyond cash compensation.
Finastra Insights
What We Do
At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally. We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services. Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry. We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them. Come join the future of Fintech, and make your world. OPEN.
