Senior Manager - Innovation

Reposted One Month Ago
Be an Early Applicant
Quezon City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Energy
The Role
Lead and deliver innovation initiatives, drive process optimization and automation, map customer journeys, run ideation and co-innovation sessions, replicate best practices, address VOC/CVAs/Hypercare, and provide training on Automation, ThinkCX, and Six Sigma.
Summary Generated by Built In

Job Title:

Senior Manager - Innovation

Job Description

1. Innovation Leadership
2. Strategic Visibility
3. Process Optimization
4. Best Practices and Training

-Drive, deliver, and deploy various Innovation Initiatives
-Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits
-Provide end to end assessments and customer journey map to streamline the process and propose the
applicable automation tools and process improvement
-Lead ideation sessions with the account and co-innovation with the client
-Replicate best practices applicable to the account
-Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvement of
any Hypercare status
-Provide awareness and/or trainings on Automation, ThinkCX, and Six Sigma

Location:

PHL Quezon City - Tera Tower 16th Floor

Language Requirements:

Time Type:

Full time2025-07-01

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Skills Required

  • Proven experience driving and deploying innovation initiatives
  • Client-facing stakeholder management and high visibility in account meetings
  • Experience conducting end-to-end assessments and customer journey mapping
  • Ability to lead ideation and co-innovation sessions with clients
  • Experience establishing action plans to address VOC, CVAs, and Hypercare prevention/improvement
  • Experience providing training or awareness on Automation, ThinkCX, and Six Sigma
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The Company
HQ: Canonsburg, PA
843 Employees
Year Founded: 1864

What We Do

CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com

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