Senior Manager/ Infrastructure Director Operations

Reposted 21 Days Ago
Be an Early Applicant
New Delhi, Delhi
In-Office
Expert/Leader
Software
The Role
Lead the Infrastructure Operations team, manage budgets, ensure service uptime, mentor engineers, and escalate technical issues. Collaborate with management for reporting and recommendations.
Summary Generated by Built In
Description

Purpose of role: Mid-level leadership role in Service Management. Maintain excellent service uptime levels for both external services for clients and internal high impacting tools. Maintain Engineers and architects within the team and provide higher management with a clear high level overview of the team’s activities and progress. Seniority is based on years of experience, knowledge and skill-set. This role is also hands-on in day-to-day operations of the team.

Experience: 10+ years for Senior Manager (12+ years for Director position)

Role: Technical, Sr. Manager / Director (MC)

Knowledge and Skill-set:

  • Degree in Computer Science, Software Engineering, IT or related discipline
  • 10+ years’ professional experience in infrastructure (on-premise/cloud) / Linux administration / networking / client project implementations and experience in leading a Infrastructure team
  • Must have a strong background in Cloud infrastructure, from serverless up to containerization.
  • Must have a general idea about (but not limited to): Cloud infrastructure, Continuous Integration/Continuous Deployment
  • Must be an expert in Infrastructure best practices and practise them where applicable 
  • Must have in-depth knowledge of AWS (or similar), including: AutoScaling, S3, CloudFront, Route53, IAM, Certificate Manager, DynamoDB/MongoDB and RDS
  • Must have in-depth knowledge of Jenkins or other CI/CD environments
  • Must be familiar with cost optimisation both for clients’ and internal projects
  • Must have the ability to develop and manage a budget
  • Must have, at least, the following certification(s):
  • AWS Certified Solutions Architect - Associate (Professional will be preferred)
  • Must have an understanding of software development processes, tools, and skill in at least two languages (back-end/front-end/scripting/JS)
  • Strong written and verbal communication skills in English. Must also be able to simplistically explain solutions to other team members and clients, who don’t necessarily have to be technical
  • Experience with containerisation and orchestration

Requirements

Responsibilities:

  • Lead the Infrastructure Operations team
  • Act as an escalation point for the Infrastructure Operations Team
  • Act as mentor and escalation point for the Support Engineering team
  • Analyse system requirements
  • Recommend alternative technologies where applicable
  • Work closely with the higher management and provide high level reporting of the team’s activities
  • Have the ability to document his/her work in a clear and concise manner
  • Always be on the lookout for gaps in the general day to day operations
  • Provide suggestions for where things can be automated
  • Work closely with internal stakeholders (Delivery Managers, Engineers, Support, Products, and QA) for implementing the best solutions for clients and define clear roadmaps and milestones
  • Work closely with the Engineering Directors to define architecture standards, policies and processes, and governing methodologies on the aspect of (but not limited to) infrastructure, efficiency, security, and reliability
  • Draft, review and management of proposals and commercial contracts
  • Carry-out Management tasks such as resourcing, budget, proposals and commercial contracts preparation/review, mentoring, etc

Top Skills

Autoscaling
AWS
Certificate Manager
Ci/Cd Environments
Cloud Infrastructure
Cloudfront
DynamoDB
Iam
Jenkins
MongoDB
Rds
Route53
S3
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The Company
HQ: Stockholm
539 Employees
Year Founded: 2004

What We Do

Accedo is a global video solutions provider, powering some of the world’s most impactful video-centric experiences.

We reduce the complexity of an ever-evolving video ecosystem, enabling businesses of all shapes and sizes to provide world-class video services to their customers. Through a combination of award-winning products and our deep technical expertise, we empower global industry leaders - such as Deutsche Telekom, NBC Universal, ITV, Globo, Hallmark, Bloomberg and Tata Play - to inspire and entertain people across the world.

Accedo was founded in 2004 and our 600+ employees are constantly innovating so that our clients can bring the future of video-centric experiences to hundreds of millions of users on a global scale. We support businesses at every stage of the video journey, from strategy and design to delivery, maintenance, and post-launch optimization. Accedo is headquartered in Stockholm, Sweden, and has an additional 14 offices spread across all corners of the world.

For more information, please visit our website: https://www.accedo.tv/

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