The role involves managing a key client relationship, driving the strategic growth of a managed services offering, and developing a product roadmap for an OTT service. Responsibilities include measuring KPIs, optimizing client satisfaction, and collaborating with technical teams.

Manage projects from initiation to closure, leading teams across EMEA and Latin America while ensuring high-quality project delivery and customer satisfaction.

Lead the Infrastructure Operations team, manage budgets, ensure service uptime, mentor engineers, and escalate technical issues. Collaborate with management for reporting and recommendations.

Develop and improve front-end applications for Roku using Brightscript, collaborate with teams globally, and engage in customer discussions and technical documentation.