Senior Manager, High Net Worth Underwriting

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

The opportunity

We are seeking an experienced underwriter in HNW to manage the complete underwriting process, ensuring compliance with medical, financial, and regulatory standards. The role involves risk evaluation, maintaining underwriting consistency, and mentoring junior underwriters. The candidate will make competitive offers while upholding company policies and maintaining positive relations with partners. Senior Life Underwriters looking for a progression into the HNW space will be considered.

Responsibilities

• Manage all aspects of underwriting process (medical, financial, compliance and regulatory assessment) within your delegated authority and service level agreements.

• Select and classify risks according to company philosophy, standards and risk framework. 

• Maintain underwriting consistency in line with internal underwriting guidelines.

• Contribute to the continuing training and development of more junior underwriters. 

• Ability to adapt to changing underwriting philosophy and apply new approaches.

• Strong independent problem solving ability including research and presentation of potential solutions.

• Communicate and collaborate with the field and head office colleagues to provide the highest quality and service levels to customers. 

• Maintain positive and effective relationships with internal and external partners. 

• Consistently make competitive offers without compromising overall underwriting policies or mortality experience. 

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Minimum 8 to 10 years underwriting experience

• Senior Life Underwriters looking for a progression into the HNW space will be considered.

• AALU or FALU designation preferred. ACS designation is helpful.

• Expert knowledge of underwriting function; sound understanding of various business operations. 

• Awareness of current affairs and issues both corporate and external.

• Excellent organizational, communication and interpersonal skills.

• Excellent analytical skills; ability to define, research and resolve problems. 

• Ability to create and maintain strong customer relationships. 

• Ability to prioritize and work effectively under deadlines, balancing published service times with an appropriate customer focus. 

• Ability to comprehend, retain and apply current technical information to daily work issues. 

• Solid knowledge of insurance contract law and state legislative requirements. 

• Expert knowledge of reinsurance marketplace (including underwriting strengths and weaknesses) to work proactively with the field where reinsurance is an opportunity. 

• Thorough understanding of automatic reinsurance agreements. 

• Expert knowledge of medical science, technology and terminology and their impact on mortality. 

• Expert knowledge of financial and other non-medical underwriting factors. 

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.

• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.

• Continuous innovation
  We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].