Senior Manager- Growth

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Leads growth initiatives for Instamart by analyzing acquisition, retention, repeat orders, and market-share metrics. Develops data-backed hypotheses, conducts customer research, designs experiments, owns dashboards, and coordinates cross-functional execution with operations, marketing, supply chain, category, and finance teams. Manages planning, budgeting, reporting, and measurement of initiative impact.
Summary Generated by Built In
Company Description

About Swiggy Instamart:

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 30000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 100+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Within Instamart, the growth team is responsible for key metrics - OPD (Orders per day), user metrics (acquisition, retention and repeat) to drive growth and market share across key markets. The team liaisons with various cross functional teams across the organization to enable the same such as operations, marketing, supply chain and category. 

Job Description

 

  1. Data backed problem solving: Ability to create a clear issue tree for a problem statement and create data backed hypotheses, actionable insights and propose initiatives to solve the same

  2. Voice of Customer: Run rapid surveys/immersions to explain the “why”; triangulate qual + quant into testable hypotheses and actionable insights.

  3. Cross functional execution: Work with stakeholders to enable metric movement in key initiatives; Ability to build strong working relationships cross org + enable execution via stakeholders (e.g. city growth teams, operations teams)

  4. Experimentation & causality: Design/read A/Bs and quasi-experiments as part of growth charter; define guardrails, and clear success criteria.

  5. Decision tools: Own self-serve dashboards for each initiative; maintain a clear source of truth for growth input and output metrics.

  6. Planning and budgeting: Quarterly / monthly planning and reporting of impact / spends on key initiatives; Liasoning with planning + business finance for the same 

 

Qualifications

  1. Bachelor's degree in engineering, Mathematics, Statistics or related technical degree (OR) Master’s degree (MBA) (OR) Chartered Accountant (CA)

  2. 3-5 years’ experience preferably in a growth, category, consulting, analytics or environment.

  3. Proficiency in MS Office tools such as Excel, Powerpoint is mandatory

  4. Proficiency in SQL is mandatory

  5. Immense sense of ownership and execution excellence.

  6. Excellent analytical, problem-solving, presentation and communication skills.

  7. Demonstrated ability to work in a rigorous fast-paced environment with multiple senior stakeholders.

Additional Information

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • Bachelor's degree in engineering, mathematics, statistics, or a related technical field; alternatively, a master's degree in business administration or Chartered Accountant qualification
  • 3-5 years of experience, preferably in growth, category, consulting, analytics, or a related environment
  • Proficiency in Microsoft Excel and Microsoft PowerPoint
  • Proficiency in SQL
  • Strong ownership and execution excellence
  • Excellent analytical, problem-solving, presentation, and communication skills
  • Ability to work in a rigorous, fast-paced environment with multiple senior stakeholders

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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