Senior Manager, Growth Strategy & Operations

WHAT IS BLINQ?

🤝 The first interaction two people have is the bedrock of all strong business relationships. If you can make that experience special, you can start to build a great second interaction, and so on. Blinq is the tool to help people do that. We're building a platform that allows you to share a snapshot of who you are with anyone, anywhere via digital business cards, dynamic email signatures and virtual backgrounds. Join us on our mission to help the world connect.

(We will get to the fun perks part at the bottom, keep going!)

Let's dive into what makes Blinq an extraordinary product:

🚀 We're on an incredible growth trajectory, doubling our ARR every few months. Get ready to soar to new heights as we make waves in the industry!

😃 Our app is trusted and loved by employees at renowned companies like Patreon, Tesla, Uber, and Google. Rub shoulders with industry leaders and be part of the Blinq revolution.

🙌 Backed by Australia's top venture capitalists, Blackbird and Square Peg, we've brought together their investment prowess since Canva's seed round. It's a testament to our potential and the caliber of our vision.

❤️ With over 100K reviews and a stellar 4.9/5 star rating on the App Store, we've become one of the top 65 Business apps. Join a team that's making waves and be a part of our success story!

The Role

This role will be responsible for driving Blinq’s growth strategy and operational execution to scale the business efficiently. The Senior Manager, Strategy & Operations is part of the growth leadership team and is critical in aligning the company’s product-led strategy with the growth strategy, ensuring that key decisions are data-driven and customer-centric. You will work closely with product, marketing, sales, and customer success teams to optimise the go-to-market and drive user and revenue growth.

This is a hybrid role working from our Melbourne or Sydney locations.

What you will do:

Growth Strategy:

• Develop and execute go-to-market strategies (incl. product, channel, pricing) that drive user acquisition, expansion, and retention.
• Identify growth opportunities and implement initiatives in partnership with product, sales and marketing teams.
• Conduct market and competitive research to inform our growth strategy.

Incubation:

• Design and oversee pilot programs to test new ideas leading the execution of new pilots from ideation to commercialisation.
• Develop the go-to-market strategies for successfully incubated products and manage the transition from pilot phase to full-scale operations.

Operational Excellence:

• Oversee the implementation of operational processes that support the Growth model, ensuring scalability and efficiency.
• Identify and address operational bottlenecks, optimising processes to enhance user experience and business outcomes.

Data-Driven Decision Making:

• Utilise data analytics to track key metrics such as user acquisition, activation, retention, and revenue growth.
• Develop and monitor KPIs that align with the Growth strategy, providing insights to guide strategic decisions.
• Present data-driven insights and recommendations to executive leadership, highlighting opportunities for growth and improvement.

Leadership & Team Management:

• Build and lead a high-performing Strategy & Operations team.
• Foster a culture of innovation, continuous improvement, and data-driven decision-making within the team.
• Manage team performance, provide regular feedback, and support professional development.

What we look for in you:

• 7+ years of experience in growth, strategy, or business operations within a SaaS or technology-driven environment, with at least 2 years in a people management role.
• Proven track record of successfully implementing growth strategies in a SaaS environment.
• Experience in managing cross-functional teams and complex, data-driven projects.
• Excellent analytical skills with the ability to derive actionable insights from complex data sets.
• Strong leadership skills, along with an optimistic, energetic, and persistent approach.
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

Now, let's talk about our inspiring work environment:

🇦🇺 Based in Melbourne, Australia, our vibrant team of 40 (and growing rapidly) is making waves in the industry.

🍺 Fun-fact: Our office overlooks the oldest building in Australia, an enchanting old Irish pub. Experience history and innovation coming together!

🎲 We believe in fostering a healthy work-life balance, board games, and top-notch stand-up desk workstations. It's all about creativity and collaboration.

🏡 Autonomy is our guiding principle, which is why we embrace hybrid work. Come in when you need to, or work at your optimal hours—whether that's burning the midnight oil or rising with the sun.

And here's what we offer:

😎As an early member of the Blinq family, you'll enjoy a one-of-a-kind chance to influence the company's direction in a dynamic, self-managed, and results-driven startup environment. Say goodbye to corporate nonsense and micro-management because here, you are your own boss. We believe in empowering our team members to unleash their full potential.

💸Equity in the business and a competitive salary: We value our team members and want to ensure they share in our success.

✨But here's the real magic: at Blinq, we're not just creating innovative solutions – we're creating a culture that thrives on transparency, autonomy, collaboration, and big ideas. We believe in celebrating individuality and encouraging out-of-the-box thinking. With us, you'll be inspired to push boundaries, drive innovation, and ultimately leave a lasting impact on our users on both B2C and B2B realms

🚨 If you do not check all the boxes above, that is okay - we enthusiastically encourage you to apply!

We welcome individuals at all experience levels and take pride in being an equal opportunity employer committed to creating an inclusive and diverse workforce. Join us on this remarkable journey as we reshape the way people connect and network

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