Senior Manager, Global Benefits & Payroll

Key Responsibilities

Leadership & Strategic Oversight
• Lead, develop, and mentor the payroll and benefits teams to ensure consistent, accurate, and compliant execution of all programs.
• Drive the process of global payroll and benefits operations, ensuring alignment with evolving regulatory environments.
• Establish performance standards, service-level metrics, and quality controls across all geographies.
• Serve as the primary point of escalation for complex payroll or benefits issues requiring managerial intervention.
• Partner with Sr Director, People Operations to manage budgets, and align total rewards initiatives with broader organizational priorities.
• Represent the function in audits, leadership reviews, and cross-functional projects impacting total rewards.


Payroll Governance & Compliance
• Oversee global payroll operations across multiple countries, ensuring compliance with tax, labor, and statutory requirements.
• Ensure internal controls, audits, and documentation standards are maintained and aligned with compliance standards.
• Evaluate and implement process improvements and technology enhancements to support scalability and efficiency.
• Act as the point of contact and assume the Payroll Manager’s responsibilities in their absence.


Benefits Management & Strategy
• Provide oversight of global benefits programs, including health, retirement, insurance, and wellness initiatives.
• Assess and benchmark programs to ensure competitiveness and cost-effectiveness.
• Oversee the communication and education of benefits programs to enhance employee understanding and engagement.
• Lead the design, implementation, and continuous evaluation of competitive global benefits programs, including health, retirement, insurance, and wellbeing initiatives.
• Analyze benefits utilization and employee feedback to inform recommendations for program improvements.
• Oversee open enrollment, and benefits communications in partnership with the Sr. Director, Operations and Corporate Communications.
• Collaborate with Sr Director, People Operations and Finance to manage benefits budgets, cost modeling, and forecasting.
• Partner with the Sr Director, People Operations to ensure regional benefits offerings are competitive and compliant with local requirements.
• Ensure all benefit plans are administered in accordance with company policies, and statutory obligations.
• Act as the point of contact and assume the Benefit Manager’s responsibilities in their absence.

Required Skills & Qualifications

Education & Experience
• Bachelor’s degree in Human Resources, Finance, Accounting, or related field , preferred.7+ years of progressive experience in payroll and benefits administration, with at least 5+ years in a managerial or leadership role.
• Proven success leading multi-country teams and ensuring compliance in complex, global environments.
• Strong knowledge of global employment laws, tax regulations, and benefits administration best practices.
• Experience with enterprise HRIS and payroll systems, preferably ADP
Skills & Competencies
• Exceptional leadership, coaching, and team development skills.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent communication and stakeholder management skills.

Preferred Certifications

• Certified Payroll Professional (CPP)
• SHRM-SCP or SPHR