We’re looking for an exceptional Senior Manager, FP&A to lead and manage financial planning and analysis support for one or more business units. This position requires a strategic mindset, strong analytical and problem-solving skills, and the ability to effectively collaborate with cross-functional teams to drive informed decision-making and achieve financial goals. You will be responsible for partnering with key stakeholders to provide actionable insights, identify opportunities for improvement, and support the execution of business strategies.
WHAT YOU’LL DO:
- Build trusted relationships with key cross-functional business partners and stakeholders and develop the proper cadence and level of information sharing to successfully analyze, forecast and report on business unit(s) performance
- Support in establishing KPI’s and related monitoring processes, including driving the development of data and reporting infrastructures to effectively analyze, monitor and report on key business drivers. Recommend actions to improve performance based on analysis
- Own and manage all aspects of financial modeling for the business unit(s), including scenario modeling, risk/opportunity assessment, and optimizing resource allocation. Perform strategic and financial analysis to support, using a data-driven approach, all major decisions for the business unit(s)
- Support the delivery of key company-wide financial and strategic planning processes (e.g., quarterly forecasting, annual budgeting, long-range planning). Support the preparation of Board materials and other key deliverables
- Own and manage the monthly / quarterly / annual in-depth analysis, providing visibility to management of variances from expectations with a focus on understanding key drivers and continuously improving accuracy. Author clear narratives that describe business performance and strategy
- Proactively identify and drive improvements to current processes, reports and models by leveraging financial data, non-financial data, external benchmarks, automation and/or prior industry experiences
- Partner with Data team, ensuring consistency and reliability of key data. Design and validate new metrics / models / dashboards to drive key insights on the business
- Manage a lean, high-performing team with an inclusive, direct and growth-mindset leadership approach, promoting knowledge sharing and providing guidance, coaching, and mentoring to foster a high-performance environment in support of Hootsuite’s mission (#StepUp, #OneTeam)
- Perform other related duties as assigned
WHAT YOU’LL NEED:
- Extensive software or SaaS experience in high-growth environments; strong knowledge of key SaaS metrics (e.g. ACV, Customers, LTV, CAC, Cohort Analysis, GRR, NRR, IQRR, etc.). Advanced financial modelling skills (Microsoft Excel and Google Workspace applications) with the ability to swiftly and effectively translate ambiguity into succinct outputs
- Professional accounting designation CPA, CFA, or an MBA; or equivalent combination of education and experience
- Proven track record and enthusiasm for building, managing, mentoring, and inspiring teams and influencing peer organizations; ability to lead cross-functional initiatives
- Exceptional attention to detail and ability to work independently and proactively to deliver accurate, high-quality outputs with minimal oversight
- Outstanding interpersonal skills and eagerness to work in collaboration with multiple cross-functional partners/stakeholders
- Exceptional communication, presentation, and writing skills with the proven ability to link business issues, financial results, and strategy and influence senior leadership, particularly those unfamiliar with financial concepts
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
- Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Proven ability to build relationships and communicate with peers, subordinates, and executive management
- Consistent track record of successfully building processes and procedures that can scale during high-growth periods
- Bias towards solving problems, taking action and pursuing continuous improvement; confidence to embrace new ways of doing things, including automating functions
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-CK1
Canada Pay Range For This Role
$116,100—$162,700 CAD
Top Skills
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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