Protect the Business. Influence Decisions. Drive Fraud Prevention Strategy.
Sutherland is seeking a highly analytical and business-minded Senior Manager, Financial Fraud Analytics & Risk Strategy to lead the development of data-driven fraud prevention and risk mitigation initiatives. This is a senior-level individual contributor role designed for professionals who excel at solving complex fraud challenges, uncovering emerging risk patterns, and influencing enterprise-wide decisions through advanced analytics and strategic insights.
As a trusted advisor to business and operational leaders, you will leverage data, technology, and investigative methodologies to identify fraud trends, improve risk controls, strengthen compliance frameworks, and drive measurable business outcomes. You will play a critical role in protecting revenue, enhancing customer trust, and ensuring operational integrity across the organization.
This role is ideal for professionals with experience in fraud risk management, financial crime analytics, banking operations, payment risk, consulting, or enterprise risk functions.
Job Description*For Pooling Purposes*
What You'll Do
Lead Fraud Analytics & Risk Strategy
- Develop and execute data-driven strategies to identify, monitor, and mitigate financial fraud risks.
- Analyze fraud trends, emerging threats, and operational vulnerabilities to proactively recommend risk reduction initiatives.
- Partner with senior leaders to align fraud prevention strategies with broader business objectives.
Drive Complex Investigations & Root Cause Analysis
- Lead deep-dive analyses into fraud incidents, behavioral patterns, and risk events.
- Identify root causes and recommend sustainable solutions to strengthen controls and reduce future exposure.
- Assess new fraud tactics and emerging external threats to ensure organizational readiness.
Deliver Actionable Business Intelligence
- Utilize advanced analytics to uncover fraud patterns, anomalies, and operational risks.
- Develop predictive models, dashboards, and reporting frameworks that support informed decision-making.
- Translate complex findings into concise, executive-level recommendations and actionable strategies.
Strengthen Risk Controls & Operational Effectiveness
- Evaluate existing fraud controls, monitoring systems, and operational processes.
- Recommend enhancements that improve detection rates, reduce losses, and increase operational efficiency.
- Support the implementation of automation, process improvements, and advanced fraud management solutions.
Influence Executive Decision-Making
- Serve as a subject matter expert and strategic advisor for fraud risk management initiatives.
- Present trends, risks, opportunities, and recommendations to senior leadership and key stakeholders.
- Lead high-priority projects and analyses that support organizational risk management objectives.
What We're Looking For
Strategic Risk Thinking
You can quickly assess complex fraud environments, identify key risk drivers, and develop practical strategies that balance customer experience, operational efficiency, and risk mitigation.
Advanced Analytical Capability
You are highly proficient in translating large, complex datasets into meaningful business insights and actionable recommendations.
Executive Presence & Influencing Skills
You can communicate technical findings clearly to both operational teams and executive stakeholders, enabling confident decision-making.
Independent Leadership
You thrive in ambiguity, take ownership of critical initiatives, and drive results without requiring direct management responsibility.
Qualifications
- Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, Statistics, Data Science, Criminology, Engineering, or a related discipline.
- 8+ years of experience in Financial Fraud, Risk Management, Fraud Analytics, Financial Crime, Banking Operations, Payments Risk, Compliance, Investigations, or related fields.
- Proven experience developing fraud detection, monitoring, and risk mitigation strategies.
- Strong analytical and quantitative skills with experience working with large datasets and complex business problems.
- Advanced proficiency in Excel and data analysis tools.
- Experience using SQL, Python, R, SAS, Power BI, Tableau, or similar analytics platforms is highly preferred.
- Strong understanding of fraud typologies, transaction monitoring, investigative techniques, and risk management frameworks.
- Experience partnering with senior stakeholders and influencing cross-functional business decisions.
- Excellent communication, presentation, and stakeholder management skills.
- Relevant certifications such as CFE, CAMS, CRCM, CFCS, or similar credentials are advantageous.
Why Join Sutherland?
At Sutherland, you'll have the opportunity to solve sophisticated fraud and risk challenges, partner with senior leaders, and help shape strategies that protect the business while driving operational excellence. Your expertise will directly influence critical decisions and contribute to a secure, resilient, and high-performing organization.
If you're passionate about fraud prevention, advanced analytics, and strategic problem-solving, we invite you to apply and make a lasting impact.
Skills Required
- Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, Statistics, Data Science, Criminology, Engineering, or a related discipline
- 8+ years of experience in financial fraud, risk management, fraud analytics, financial crime, banking operations, payments risk, compliance, investigations, or related fields
- Experience developing fraud detection, monitoring, and risk mitigation strategies
- Strong analytical and quantitative skills with experience working with large datasets and complex business problems
- Advanced proficiency in Excel and data analysis tools
- Experience using SQL, Python, R, SAS, Power BI, Tableau, or similar analytics platforms
- Strong understanding of fraud typologies, transaction monitoring, investigative techniques, and risk management frameworks
- Experience partnering with senior stakeholders and influencing cross-functional business decisions
- Excellent communication, presentation, and stakeholder management skills
- CFE, CAMS, CRCM, CFCS, or similar relevant certification
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
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What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman








