Senior Manager, Executive Protection Operations

About the RoleIn this role, you will lead Gap Inc.’s Executive Protection (EP) operations in an energized, fast-paced environment working to protect the company’s leadership team by program building, coordinating the deployment of EP team members, and conducting protective intelligence activities.What You'll Do

The Senior Manager of Executive Protection (EP) Operations will employ strong functional expertise to lead the development of long-term program strategies as well as short-term goals to drive the professionalization and formalization of Gap Inc.’s EP program while providing day-to-day oversight of the EP program.  This position will be the primary point of contact for corporate leadership for management of all matters relating to the security of senior executive leadership.

• Program Building:

  • Develop foundational standard operating procedures (SOPs) for the EP program

  • Establish proactive processes and protocols for the EP program in conjunction with key business partners such as the CEO’s office, Travel team, and others.

  • Working with internal business partners to assess needs and ensure the EP program is responsive to those needs

• Team Leadership:

  • Day-to-day management of EP team members

  • Primary interface with vendors when leveraging third-party EP support for domestic and international trips, as necessary

  • Make intelligence-driven security recommendations to AP leadership and corporate leadership

  • Schedule and deploy EP team members for domestic and international protective assignments

  • Lead productive collaboration with Field AP teams when visiting their areas of operations

  • Coordinate with Events team to support large field-based initiatives, as appropriate

• Travel and logistical coordination:

  • Primary interlocutor with the CEO’s office and the Senior Leadership Team to assess EP support needs and determine how to deploy available resources to support

  • Primary liaison with the Corporate Travel Team to coordinate logistical plans for EP team

  • Develop and implement security and logistical plans for domestic and international travel and appearances by senior executives.

• Protective Intelligence

  • Lead the EP team in the conduct of protective intelligence activities to support the EP program to include pre-trip assessments, ongoing monitoring of threats, and liaison with key internal and external partners

  • Coordinate with the Global Security Operations Center (GSOC) to provide support for and guidance about leadership travel

• Close Protection & Transportation

  • Provide close protection to senior executives, as needed

  • Provide secure transportation for senior executives utilizing evasive and/or defensive driving tactics, as needed.

Who You Are

• Five plus years’ experience conducting executive protection operations in public or private sector

• Five plus years’ experience managing a team in a security capacity

• Experience in program building to include drafting standard operating procedures (SOPs), and establishing key metrics to drive consistent program execution and strive for continuous improvement

• Bachelor’s degree preferred

• California CCW or willingness/ability to pursue

• California BSIS Guard Card or willingness/ability to pursue

• LEOSA HR 218 preferred

• Must possess a current US Passport

• Must have a valid US driver’s license with a clean driving record

• Prior federal, state, or municipal law enforcement experience preferred

• Exceptional written and oral communication skills with proven track record of generating trust and forming productive relationships with internal and external business partners

• Exceptional organizational skills and attention to detail