Senior Manager, Executive Communications & Social Influence

Reposted 19 Days Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
121K-186K Annually
Senior level
Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Empowering Investor Success
The Role
Partner with the CEO and senior leaders to craft executive communications and social content across owned, earned, and shared channels. Lead an expert activation program, produce social-first multimedia content, draft speeches and briefing materials, prepare leaders for high-stakes moments, and run owned events and webinars to amplify research and corporate narratives.
Summary Generated by Built In

The Team

Morningstar’s Global Communications team protects and strengthens the company’s reputation, amplifies our mission to empower investor success, and helps leaders communicate with clarity and credibility.

The Role

As Senior Manager of Executive Communications and Social, you’ll partner directly with Morningstar’s CEO and senior executives to shape and deliver executive communications across earned, owned, and shared channels—turning complex business and market topics into compelling narratives that build trust with investors, clients, and the media.

In this role, you’ll own the program that activates Morningstar’s “employees out in front” approach—helping Morningstar’s broad bench of analysts, executives, and subject-matter experts share their insights across digital and social channels built for the modern influence landscape. You’ll develop the strategy, training, content, and governance that make it easier for our experts to show up with confidence and credibility across channels from LinkedIn to Substack and short-form video to engaging communities. You’ll also create corporate social content that advances Morningstar’s strategic themes, amplifies earned media and research insights, and strengthens the company’s corporate profile and reputation.

This senior manager-level, high-visibility individual contributor role reports to the Director of Public Relations. It requires exceptional writing and editorial judgment, strong project management, comfort advising senior stakeholders, multi-media content creation skills, and the discretion to operate in fast-moving environments.

Responsibilities

  • Drive CEO and executive thought leadership across channels: Partner with the CEO and senior executives to shape authentic, high-impact content across LinkedIn, speaking engagements, earned media moments, employee channels, and owned platforms—ensuring executive voices reinforce Morningstar’s strategy, culture, and reputation. Manage end-to-end CEO LinkedIn content—idea generation, drafting, approvals, publishing coordination, and performance review—while advising on best practices across modern channels.

  • Write and edit executive-level content: Draft speeches (including the CEO keynote for Morningstar Investment Conferences globally and other forums), talking points, scripts, Q&As, social posts, and shareholder communications—capturing an authentic voice and high editorial standard.

  • Prepare leaders for high-stakes moments: Create briefings for media, client, and employee engagements; anticipate questions, develop scenarios, and provide recommendations on tone and positioning.

  • Own Morningstar’s expert activation and social influence program: Manage and expand the program known as “Chief Storytellers” that helps analysts, executives, and subject-matter experts share their insights across modern digital channels. Develop training, playbooks, editorial guidance, and content support for digital channels from LinkedIn to Substack and communities where investor conversations are happening.

  • Create corporate social content that builds reputation: Develop social-first content that advances Morningstar’s strategic themes, amplifies earned content and research insights, supports key business moments, and strengthens the company’s corporate profile with investors, clients, media, employees, and industry influencers. This includes short-form video, visual explainers, quote cards, carousels, audio clips, and other multimedia formats designed for digital engagement and reuse across channels.

  • Support owned content series: Plan and execute monthly Investor First live webinars, including narrative development, scripting, run-of-show planning, and post-event content amplification.
     

Qualifications

Required

  • Bachelor's degree in Marketing, Economics, Business Administration, Communications, or a related field, or foreign equivalent

  • 5 - 7 years of relevant communications or marketing experience, including executive communications, social media, internal communications, external communications, media relations, or a closely related area.

  • Experience developing social-first content across LinkedIn and other digital platforms, with a strong understanding of what works by channel.

  • Demonstrated experience supporting senior executives (C-suite or equivalent), including coaching leaders on digital presence and preparing leaders for high-visibility engagements.

  • Exceptional writing, editing, and editorial judgment, with a portfolio of executive-level writing (e.g., speeches, talking points, LinkedIn posts, briefing materials, leadership messages).

  • Strong project management skills and ability to manage multiple workstreams, deadlines, and stakeholders in a matrixed environment.

  • Strong multimedia content judgment, including experience creating or directing short-form video, visual storytelling, and platform-specific content packages.

  • High integrity, discretion, and strong judgment with sensitive and confidential information.
     

Preferred

  • Experience in financial services, investing, fintech, or similarly regulated/complex industries.

  • Experience building employee advocacy, expert activation, or executive visibility programs.

  • Experience partnering with investor relations, corporate affairs, or executive media relations teams.

  • Experience using social listening, engagement data, and audience insights to refine content strategy.

  • Experience supporting marquee events (keynotes, conferences, leadership forums) including scripting and rehearsal support.

  • Familiarity with emerging influence channels such as Substack, Reddit, podcasts, creator-style video, or niche professional communities.

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

  • Financial Health

    • 100% 401k match up to 6% of salary

    • Stock Ownership Potential

    • Company provided life insurance - 1x salary + commission

  • Physical Health 

    • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages

    • Additional medical Wellness Incentives - up to $300-$600 annual

    • Company-provided long- and short-term disability insurance

  • Emotional Health 

    • Trust-Based Time Off

    • 6-week Paid Sabbatical Program

    • 6-Week Paid Family Caregiving Leave

    • Competitive 8-24 Week Paid Parental Leave

    • Adoption Assistance

    • Leadership Coaching & Formal Mentorship Opportunities

    • Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses

    • Tuition Reimbursement

  • Social Health 

    • Charitable Matching Gifts program

    • Dollars for Doers volunteer program

    • Paid volunteering days

    • 15+ Employee Resource & Affinity Groups

Total Cash Compensation Range

$121,400.00-186,150.00

Inclusive of annual base salary and target incentive

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

001_MstarInc Morningstar Inc. Legal Entity

Skills Required

  • Bachelor's degree in Marketing, Economics, Business Administration, Communications, or related field (or foreign equivalent)
  • 5 - 7 years of relevant communications or marketing experience, including executive communications, social media, internal/external communications, or media relations
  • Experience developing social-first content across LinkedIn and other digital platforms
  • Demonstrated experience supporting senior executives (C-suite or equivalent) and coaching leaders on digital presence
  • Exceptional writing, editing, and editorial judgment with a portfolio of executive-level writing (speeches, talking points, LinkedIn posts, briefing materials)
  • Strong project management skills and ability to manage multiple workstreams, deadlines, and stakeholders in a matrixed environment
  • Strong multimedia content judgment, including experience creating or directing short-form video, visual storytelling, and platform-specific content packages
  • High integrity, discretion, and strong judgment with sensitive and confidential information
  • Experience in financial services, investing, fintech, or similarly regulated/complex industries
  • Experience building employee advocacy, expert activation, or executive visibility programs
  • Experience partnering with investor relations, corporate affairs, or executive media relations teams
  • Experience using social listening, engagement data, and audience insights to refine content strategy
  • Experience supporting marquee events (keynotes, conferences, leadership forums) including scripting and rehearsal support
  • Familiarity with emerging influence channels such as Substack, Reddit, podcasts, creator-style video, or niche professional communities

What the Team is Saying

Anna
Upasna
Saurabh
Wendell
Raaghavendar
Jeff
Brandon
Kunal Kapoor
Elizabeth Collins
Marie Trzupek Lynch
Rod Diefendorf
Christine

Morningstar Compensation & Benefits Highlights

  • Leave & Time Off Breadth A recurring paid sabbatical every four years and flexible time off in North America provide substantial time away from work. A global minimum of six weeks’ paid caregiving leave further extends coverage for personal and family needs.
  • Parental & Family Support Paid parental leave sets a stated global minimum of 16 weeks for primary caregivers and up to eight weeks for secondary caregivers, with adoption assistance reimbursing eligible expenses. These policies are positioned as global standards that complement broader leave programs.
  • Equity Value & Accessibility Employees can convert a portion of bonuses or commissions into RSUs with an additional company match on the converted amount. Impact RSU awards in some cases add further upside tied to strong performance.

Morningstar Insights

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The Company
HQ: Chicago, IL
11,500 Employees
Year Founded: 1984

What We Do

At Morningstar, we believe in building great products in-house in a highly collaborative, agile environment where we focus on technical excellence, the user experience, and continuous improvement. Our technologists represent a range of skills and experience levels, but they all view their work as a craft and push technology’s boundaries.

Why Work With Us

Imagining big things is in our blood -- it's transformed us from a company with just a few employees in 1984 to a leading independent investment research company with a worldwide presence today. As of April 2020, we acquired Sustainalytics to drive long-term meaningful outcomes for investors in the ESG space. Join us on this exciting journey!

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Morningstar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQGlobal Headquarters
Ambler, Pennsylvania
Amsterdam - De Oliphant
Bucuresti, Bucuresti
Cape Town, Western Cape
Dubai
Edinburgh, Scotland
Frankfurt - Junghofstraße
Frankfurt - Neue Mainzer Straße
New Delhi
Hong Kong
London - Oliver's Yard
London - Saffron House
Madrid, Comunidad de Madrid
Milano, Lombardia
Mumbai - Platinum Park
Mumbai - Vishwaroop
New York - Broadway
New York - Park Ave
Paris, Ile-de-France
San Francisco, California
PitchBook US Headquarters
Sham Chun Hu, Guangdong
Singapore, Singapore
Stockholm - Birger Jarlsgatan
Sydney - International Tower
Timisoara, Timis
Tokyo - Minato-ku
Toronto, ON
Zürich, Zurich
Learn more

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