Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
As the Senior Manager, Enterprise Technology Operations, you will manage the Enterprise Technology budget and forecast, vendor contracts and renewals, headcount and contractor tracking, and leadership reporting. You are the single point of contact for Finance, Sourcing and the leadership team.
This is a senior individual contributor role. The leadership team will rely on you for an accurate, current view of spend, vendors, and headcount, and for recommendations based on it. You will be the first person in this role and will build the processes and reporting.
What You'll Do- Manage Enterprise Technology budget and forecast for software, services and contractors, including the annual plan, monthly forecast, variance analysis and reconciliation with Finance.
- Maintain a single view of spend across the portfolio by domain, vendor and cost type, used by the leadership team and Finance.
- Maintain a complete view of the vendor portfolio: vendors, contract terms and commitments, costs and renewal dates.
- Lead renewal planning for major contracts in partnership with Sourcing, including timeline, negotiation position and coordination with Legal and other stakeholders.
- Analyze license utilization, overlap and cost across software portfolio, and recommend to Technical Product and Engineering what to expand, consolidate or retire ahead of each renewal.
- Report the cost of running each domain and system to the leadership team as an input to buy, configure or build and prioritization decisions.
- Track headcount, open roles and contractors against the approved plan, and keep the position list current for Finance and other stakeholders.
- Provide cost, licensing and contract analysis for buy, configure or build evaluations.
- Work with FP&A on leadership reporting for Enterprise Technology, adding vendor spend, renewals, hiring status and operating metrics to the financials.
- 12+ years in technology business operations, technology finance, vendor management or an equivalent role in engineering organization, including at least 3 years managing a multi million dollar software and services budget.
- Experience running an annual budget and monthly forecast for a technology team, including variance analysis and reconciliation with Finance.
- Experience managing a vendor contract portfolio, including renewals, negotiation support with a Sourcing or Procurement team, true-ups and SOW.
- Working knowledge of SaaS licensing models and cloud cost management, and experience with procure-to-pay and contract management systems.
- Understands the boundary between commercial ownership and technical or delivery ownership, and works within it.
- Experience with Coupa or a comparable procure-to-pay platform.
- Experience with contract management systems.
- Compliance sensitive or audit controlled procurement and spend processes.
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- 12+ years of experience in technology business operations, technology finance, vendor management, or an equivalent role in an engineering organization
- At least 3 years managing a multi-million-dollar software and services budget
- Experience running an annual budget and monthly forecast for a technology team
- Experience performing variance analysis and reconciliation with Finance
- Experience managing a vendor contract portfolio, including renewals, negotiation support, true-ups, and statements of work
- Working knowledge of SaaS licensing models and cloud cost management
- Experience with procure-to-pay and contract management systems
- Understanding of the boundary between commercial ownership and technical or delivery ownership
- Experience with Coupa or a comparable procure-to-pay platform
- Experience with contract management systems
- Experience with compliance-sensitive or audit-controlled procurement and spend processes
Crunchyroll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crunchyroll and has not been reviewed or approved by Crunchyroll.
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Healthcare Strength — Health coverage includes medical, dental, and vision with multiple plan options plus mental-health/EAP resources, and some plans are described as having low premiums or even fully covered options.
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Leave & Time Off Breadth — Time off is presented as flexible or unlimited and is augmented by additional company holidays such as summer Fridays and a year-end shutdown.
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Retirement Support — Retirement benefits include a 401(k) with a company match that is noted as meaningful and in some cases matched per paycheck.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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