Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
The Role:
This role is a key enabler to help Razorpay’s merchant ecosystem become successful by using loyalty and rewards for acquisition of new customers and distributing offers to increase transactions. In particular, this role owns the global rewards ecosystem in multiple form factors from thousands of merchants - discount offers, gift cards, memberships, reward points and cashback. Our ideal candidate has relevant experience in forging strategic alliances, and demonstrated P&L ownership of rewards, offers and gift cards.
The role oversees strategic alliances with the brand whilst driving new business and commercial success.
Roles and Responsibilities:
- Be a part of the Merchant Alliances team to create / maintain partnerships with a wide range of merchants and retailers across geographies , categories and industries.
- Own merchant rewards P&L. Drive rewards aggregation in multiple form factors (discount offers, gift cards, memberships, merchant-funded reward points or cashback and more) and rewards distribution through multiple publishing channels.
- Demonstrate rewards performance to key merchant partners on a monthly/quarterly basis. Monitor sales/redemptions and take required action to drive offtake.
- Engage and build relationships with key stakeholders to drive sales of GVs/Memberships and offers offtake. Own initiatives end to end, work with cross functional teams, optimize, execute and deliver campaigns.
- Design and implement tactical offers and rewards programs/campaigns for each Customer (Bank , Fintech or Payment Network) with a goal to increase share of spends in each merchant partner associated in the campaigns.
- Maintain and build on the catalog for all merchant rewards, and maximize cost-per-sale commission revenue.
Mandatory Qualifications:
- 6 - 8 Years of overall experience of which 4+ years in the Partnerships / Business Development / Sales space focused around merchants from categories like E-Commerce, Omnichannel Retail, Fintech, Travel, Quick Commerce etc.
- Demonstrated ability to source deals, onboard partners, merchant-funded offers and working closely with merchants to increase distribution and transactions / redemptions - related metrics.
- Project management experience and ability to handle multiple time-sensitive projects and competing priorities.
- Great written and verbal communication skills and ability to work effectively on multiple external and internal Business requirements.
- High energy team player with demonstrated ability to forge deep relationships with multiple stakeholders across marquee merchant accounts and driving revenue.
- Data-driven thinking and an affinity for numbers, MIS.
- Ability to thrive in a fast-paced, fluid, and collaborative environment
- Analytical capability to deal with the technical, contractual, and financial aspect of the business.
- Ability to effectively think strategically and influence cross-functional teams, such as Operations, Solutions, Product etc. so as to have the required prioritization accorded. Willing to travel to meet with merchants / banks.
Location: Delhi / Bangalore/ Mumbai
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Razorpay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razorpay and has not been reviewed or approved by Razorpay.
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Inclusive Benefits Coverage — Health coverage extends to LGBTQIA+ and live‑in partners and has added gender‑affirmation and infertility care; feedback suggests this breadth is valued. Recent expansions also include siblings and adopted or third children, with co‑pays removed for immediate family.
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Parental & Family Support — Policies highlight generous maternity and paternity leave alongside bereavement and sabbatical options; feedback suggests these supports are meaningful for families. A Family Assurance policy provides financial protection and accelerates ESOP vesting in worst‑case events.
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Equity Value & Accessibility — Equity programs include broad‑based ESOP grants and a track record of buybacks creating real liquidity; feedback suggests this strengthens perceived total compensation. Company‑wide allocations signal accessibility beyond senior cohorts.
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What We Do
Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.
