7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
▶ About This Opportunity
Role Summary
The Digital team at 7‑Eleven is redefining convenience through seamless, secure, and scalable financial experiences. As a Senior Manager, Product Management, you will lead the strategy and execution of digital payments and financial services experiences, including stored value, and alternate payments across our ecosystem (mobile apps, web, and backend platforms).
This role is critical to enabling frictionless checkout, secure transactions, and scalable financial infrastructure, while balancing customer experience, risk management, and business outcomes.
You will serve as a player-coach, managing a small team of product managers while also directly contributing to product delivery. The ideal candidate brings deep domain expertise in payments and fraud, a strong product mindset, and the ability to align cross-functional stakeholders across engineering, risk, finance, and operations.
Responsibilities
40% Strategy & Planning
- Define and own the product vision, roadmap, and success metrics for financial services capabilities across digital platforms.
- Drive checkout optimization strategy optimizing conversion, cost, and risk.
- Translate business goals and end-user needs into product strategy; communicate direction and priorities to engineering, accounting, and cross-functional teams.
- Evaluate and integrate payment partners, fraud vendors, and emerging fintech solutions.
- Define and track KPIs including payment success rate, checkout conversion, fraud loss, and cost per transaction.
- Monitor industry trends and regulatory changes to ensure compliance and innovation.
- Balance customer experience, risk mitigation, and cost efficiency to drive business outcomes.
30% Delivery & Execution
- Lead end-to-end product lifecycle: discovery, prioritization, delivery, and iteration.
- Own and manage the product backlog; make data-driven decisions to maximize business value.
- Partner with engineering to build high-availability, low-latency transaction systems with strong SLAs
- Work with user research and testing teams to validate assumptions and refine product direction.
- Participate in and lead agile ceremonies including standups, planning sessions, demos, and retrospectives.
- Translate complex financial and technical concepts into clear, actionable requirements for stakeholders.
30% Team & Stakeholder Leadership
- Manage and mentor 1–3 product managers; foster a culture of ownership, accountability, and growth.
- Build strong partnerships with risk, legal/compliance, accounting, finance, and operations teams to resolve issues and drive alignment.
- Act as a proponent of modern agile development practices and continuous improvement.
- Represent the product team in cross-functional forums and executive-level discussions.
- Participate in talent acquisition, development, and retention activities in support of team growth.
Qualifications
- 8+ years of product management experience, with strong domain expertise in payments, fintech, or financial services platforms.
- Proven experience building and scaling payment ecosystems, fraud detection and transaction lifecycle.
- Deep understanding of Payment ecosystems (issuers, acquirers, gateways, processors), Fraud detection methodologies and tools, Transaction lifecycle (auth → capture → settlement → reconciliation).
- Experience with high-scale, real-time transaction systems and performance optimization.
- Demonstrated ability to lead complex, cross-functional initiatives with measurable business impact.
- Demonstrated ability to lead, influence, and align cross-functional teams in a complex, matrixed organization without direct authority.
- Experience managing PMs and leading through influence in matrixed environments
- Bachelor’s degree required; MBA or advanced degree is a plus.
* Position is onsite and based in Irving TX.
* Position not eligible for sponsorship
#LI-PG1
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
Skills Required
- 8+ years of product management experience, with strong domain expertise in payments, fintech, or financial services platforms.
- Proven experience building and scaling payment ecosystems, fraud detection and transaction lifecycle.
- Deep understanding of payment ecosystems (issuers, acquirers, gateways, processors), fraud detection methodologies and tools, and the transaction lifecycle (auth -> capture -> settlement -> reconciliation).
- Experience with high-scale, real-time transaction systems and performance optimization.
- Demonstrated ability to lead complex, cross-functional initiatives with measurable business impact.
- Demonstrated ability to lead, influence, and align cross-functional teams in a complex, matrixed organization without direct authority.
- Experience managing product managers and leading through influence in matrixed environments.
- Bachelor's degree.
- MBA or advanced degree.
- Position is onsite and based in Irving TX.
- Position not eligible for sponsorship (must be authorized to work without sponsorship).
7-Eleven Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 7-Eleven and has not been reviewed or approved by 7-Eleven.
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Healthcare Strength — Medical, dental, and vision coverage are offered, alongside life insurance, FSAs, and 24/7 EAP and mental‑health resources. Multiple plan options, regional offerings, and dependent coverage are described for eligible employees.
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Leave & Time Off Breadth — Paid time off covers vacation, sick, and personal days, with additional allowances for holidays, bereavement, and jury duty leave. PTO typically accrues based on hours worked.
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Career-Linked Recognition & Rewards — Bonuses, leadership shoutouts, store/company-wide visibility, and employee referral rewards are part of the rewards framework. Opportunities for career growth and tuition assistance are also mentioned.
7-Eleven Insights
What We Do
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
